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Disk Quota email notification

Discussion in 'E-mail Discussions' started by adapter, Jun 7, 2006.

  1. adapter

    adapter Well-Known Member
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    Hi,

    what is the file that manage the disk Usage notification? i have a problem on my server, nobody get email notification for Disk Usage warning


    Thanks
     
  2. avijit

    avijit Well-Known Member

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    In the WHM > tweak Settings >> "Notifications"

    enable the Disk Space Usage Warnings and save.
     
  3. adapter

    adapter Well-Known Member
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    already enable, but nothing come!
     
  4. EWD

    EWD Well-Known Member
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    Having the same issue.

    Did you find a fix?

    Thanks ;)
     
  5. eccentric

    eccentric Registered

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    I'm having the same issue also.
     
  6. adapter

    adapter Well-Known Member
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  7. NNNils

    NNNils Well-Known Member

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    same issue here
     
  8. websupport

    websupport Well-Known Member

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  9. niatech

    niatech Well-Known Member

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    FYI,

    I had submitted a trouble ticket regarding this about 2 months ago. The issue was resolved on my server and the CPanel tech indicated that it was a problem with their scripts. The tech also said that he/she submitted it to be included in an upcoming CPanel release, but i'm not sure when that will happen.
     
  10. spaceman

    spaceman Well-Known Member

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    How can I most easily and authoritatively work out whether these notifications are being sent out or not, i.e. whether this problem is affecting my server or not?
     
  11. spaceman

    spaceman Well-Known Member

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    P.S. Where are these notifications sent?

    1. To the offending email account in question, or
    2. To the main contact email for the domain
    3. 1+2

    In my book the answer should be 3. :)
     
  12. procam

    procam Well-Known Member

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    This is really an ODD bug - all my customers on all get disk usage warnings however the admins do not get an email anymore and I really dont like this - it wastes an obscene amount of time trying to trouble shoot an acct when the user calls screaming that their mysql db wont work or their email is jammed and we try to troubleshoot a problem and 9 times out of 10 its disk usage they have exceeded and they ignored the emails when we catch it and point the issue out then they are like OH yea I got that email doh!!!! Well why did you ignore it? So frustrating!!
    I so preferred it when the admin got a notice of exceeded disk usage so we could contact the customer promptly get an upgrade if need be or let them know to delete some files before a problem happens!

    Stinky Bug!
     
  13. spaceman

    spaceman Well-Known Member

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    Does anyone know the script(s) to run that should send out these notifications? I've setup a dummy account and almost filled it, and am now looking to test it without having to wait until tomorrow to view the results after the script(s) run overnight.
     
  14. spaceman

    spaceman Well-Known Member

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    /scripts/quotacheck
     
  15. spaceman

    spaceman Well-Known Member

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    The answer (on my server) is, encouragingly - 3.

    I ran /scripts/quotacheck

    and received two emails, one to the offending email account in question, and another to the primary hosting account (see below)

    Bottom line: it's all good here.

    1. "The mailbox over-quota-test@itomic.com is almost full. You should remove some emails from the box as soon as possible to prevent losing any future mail. This mailbox is currently 95.43% full"
    2. "The following users are near or have exceeded their individual mail quota:
    over-quota-test@itomic.com: critical"

    'Course, it would be nice to have some finer-grain control over
    1. Frequency of these messages
    2. Which limits, eg. 60%, 80%, 95%, trigger which messages
    3. Wording of these messages
     
  16. spaceman

    spaceman Well-Known Member

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    ... but I didn't get a message sent to the main (our) server email address to give me an overall summary of which accounts have a quota problem - and I'm sure I've seen this sent in the past.

    Looking at WHM > Contact Manager

    but nothing jumps out at me there.

    Anyone know how/where I can organise this?
     
  17. kapOcha

    kapOcha Member

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    My customers don´t receive full quota mail notifications

    Hello all,

    Has this issue been fixed? I run manually the script /scripts/quotacheck and none mail is sent. Note that, there is sites with exceded quota.

    My WHM Tweak Settings,

    Notify the admin, (or the reseller), when an account has reached the "critical" Disk Usage state (enabled)
    Notify the admin, (or the reseller), when an account has reached the "full" Disk Usage state (enabled)
    Notify the admin, (or the reseller), when an account has reached the "warn" Disk Usage state. (enabled)
    Disk Space Usage Warnings. (enabled)

    Can I edit the quota exceded mail notification?

    Greetings.
     
    #17 kapOcha, Aug 7, 2007
    Last edited: Aug 7, 2007
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