bdeivid

Member
Jun 1, 2009
16
0
51
Hello,

we noticed that the quota displayed in cpanel for every user we create is much larger that it really is.
This happens with every site we create on that server.
For example yesterday we have uploaded joomla site from one windows server and the space used on the windows server was 54 MB, in cpanel for the same site is 94 M ???
The account is new, so there are no emails, no logs no nothing, what could be the reason for such behaviour??
Could it be that cpanel calculates quotas wrong, perhaps symlinks are included (www as symlink of public_html ??)
/scripts/fixquota do not help
There are no backups nor other files owned by the user account !!
 

serlex

Well-Known Member
Oct 20, 2009
57
0
56
Do you have SSH access to the server? You can use:

Code:
/scripts/fixquotas
 

cPanelDon

cPanel Quality Assurance Analyst
Staff member
Nov 5, 2008
2,545
12
268
Houston, Texas, U.S.A.
cPanel Access Level
DataCenter Provider
Twitter
Hello,

we noticed that the quota displayed in cpanel for every user we create is much larger that it really is.
This happens with every site we create on that server.
For example yesterday we have uploaded joomla site from one windows server and the space used on the windows server was 54 MB, in cpanel for the same site is 94 M ???
The account is new, so there are no emails, no logs no nothing, what could be the reason for such behaviour??
Could it be that cpanel calculates quotas wrong, perhaps symlinks are included (www as symlink of public_html ??)
/scripts/fixquota do not help
There are no backups nor other files owned by the user account !!
Disk quota usage information is obtained from standard file system quota support that is provided by the installed Operating System and quota software package (e.g., the "quota" RPM in RHEL and CentOS).

I recommend using the utility "find" to locate all directories and files owned by the applicable cPanel account username; here is an example of how to accomplish this via root SSH access:
Code:
# find / -user $username