The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

SOLVED Disk quota notification e-mails formatting

Discussion in 'General Discussion' started by Bdzzld, Apr 22, 2017.

  1. Bdzzld

    Bdzzld Well-Known Member

    Joined:
    Apr 3, 2004
    Messages:
    363
    Likes Received:
    2
    Trophy Points:
    168
    Hi,

    At least as of version 64.0 (build 15) "Disk quota notification" e-mails are not properly formatted and are missing the "Date" header (only "Delivery-date"). Some e-mail applications will therefore display no date as a result of this or an incorrect date.

    Regards.
     
  2. Bdzzld

    Bdzzld Well-Known Member

    Joined:
    Apr 3, 2004
    Messages:
    363
    Likes Received:
    2
    Trophy Points:
    168
    Addition: The same applies to "The backup process completed" e-mails.
     
  3. webhostuk

    webhostuk Well-Known Member

    Joined:
    Sep 11, 2013
    Messages:
    102
    Likes Received:
    10
    Trophy Points:
    18
    cPanel Access Level:
    Website Owner
    Can you get the screenshot of how the data appears to get a better idea.
     
  4. Bdzzld

    Bdzzld Well-Known Member

    Joined:
    Apr 3, 2004
    Messages:
    363
    Likes Received:
    2
    Trophy Points:
    168
    Well, if you look at the recent e-mail headers for one of these e-mails :

    Code:
    Return-Path: <cpanel@servername.domainname.ext>
    Delivered-To: somebox@servername.domainname.ext
    Received: from servername.domainname.ext
            by servername.domainname.ext (Dovecot) with LMTP id OPzkDzA+/VjJYwAARy2dkQ
            for <somebox@servername.domainname.ext>; Mon, 24 Apr 2017 01:52:16 +0200
    Return-path: <cpanel@servername.domainname.ext>
    Envelope-to: hostmaster@domainname.ext
    Delivery-date: Mon, 24 Apr 2017 01:52:16 +0200
    Received: from [127.0.0.1] (port=55856 helo=localhost.localdomain)
            by servername.domainname.ext with esmtp (Exim 4.89)
            (envelope-from <cpanel@servername.domainname.ext>)
            id 1d2RIe-0006e3-As
            for somebox@domainname.ext; Mon, 24 Apr 2017 01:52:16 +0200
    From: "cPanel on servername.domainname.ext" <cpanel@servername.domainname.ext>
    Subject: [servername.domainname.ext] The backup process completed.
    To: hostmaster@domainname.ext
    X-iContact_locale: en
    Mime-Version: 1.0
    Content-Type: multipart/mixed; boundary="mixed-Cpanel::Email::Object-25517-1492991536-0.902959420731168"
    
    and compare them with older ones :

    Code:
    Return-Path: <root@servername.domainname.ext>
    Delivered-To: somebox@servername.domainname.ext
    Received: from servername.domainname.ext
            by servername.domainname.ext (Dovecot) with LMTP id sYcLMKQL9FjvUAAARy2dkQ
            for <somebox@servername.domainname.ext>; Mon, 17 Apr 2017 02:26:12 +0200
    Return-path: <root@servername.domainname.ext>
    Envelope-to: hostmaster@domainname.ext
    Delivery-date: Mon, 17 Apr 2017 02:26:12 +0200
    Received: from root by servername.domainname.ext with local (Exim 4.88)
            (envelope-from <root@servername.domainname.ext>)
            id 1czuUe-0005Pp-92
            for hostmaster@domainname.ext; Mon, 17 Apr 2017 02:26:12 +0200
    To: hostmaster@domainname.ext
    Subject: [servername.domainname.ext] The backup process completed.
    From: cPanel on servername.domainname.ext <cpanel@servername.domainname.ext>
    X-iContact_locale: en
    Mime-Version: 1.0
    Content-Type: multipart/mixed; boundary="mixed-Cpanel::Email::Object-20815-1492388772-0.0555859463303214"
    Message-Id: <E1czuUe-0005Pp-92@servername.domainname.ext>
    Date: Mon, 17 Apr 2017 02:26:12 +0200
    
    you'd notice "Date" is missing from the newer e-mail's headers (and so is the "Message-Id").

    Regards.
     
  5. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    37,171
    Likes Received:
    1,295
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Hello Everyone!

    Internal case CPANEL-12663 was opened to address this issue, and the resolution is scheduled for publication in an upcoming cPanel 64 build. I'll update this thread again once it's published.

    Thank you.
     
  6. Bdzzld

    Bdzzld Well-Known Member

    Joined:
    Apr 3, 2004
    Messages:
    363
    Likes Received:
    2
    Trophy Points:
    168
    Hi cPanelMichael,

    Thanks for picking it up.

    Regards.
     
  7. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    37,171
    Likes Received:
    1,295
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Hello,

    To update, this is fixed as of cPanel version 64.0.17:

    Fixed case CPANEL-12663: Make Cpanel::Email::Object always add a Date header.

    Thank you.
     
  8. Bdzzld

    Bdzzld Well-Known Member

    Joined:
    Apr 3, 2004
    Messages:
    363
    Likes Received:
    2
    Trophy Points:
    168
    Hello,

    This may be solved for the "Disk quota notification" e-mails (can not confirm yet), but the "The backup process completed" e-mails still do not have a "date" header!

    Regards.
     
  9. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    37,171
    Likes Received:
    1,295
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Could you confirm your system is updated to cPanel version 64.0.17 and the notification came in after the update to that version?

    Thank you.
     
  10. Bdzzld

    Bdzzld Well-Known Member

    Joined:
    Apr 3, 2004
    Messages:
    363
    Likes Received:
    2
    Trophy Points:
    168
    @cPanelMichael: You're right! Because the "The backup process completed" e-mail lacked the "Date" header, the e-mail application showed it as being received later than the actual (upcp) update to 64.0.17, but it actually run a few hours before it. Will keep you notified...
     
    cPanelMichael likes this.
Loading...

Share This Page