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Disk Quota Problems

Discussion in 'General Discussion' started by brucesinner, Nov 28, 2006.

  1. brucesinner

    brucesinner Registered

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    Hi folks,

    One of my customers (i have a dedicated server), have this strange Disk Space Usage in his cpanel:

    Disk Space Usage 8696.17 Megabytes
    MySQL Disk Space 91.50 Megabytes
    Disk space available -7672.17 Megabytes

    But, for my surprise, his quota as configured in WHM is 1024 MB.

    I already checked on his home, mailbox, mysql databases and none is using more than 200mb.

    So why his account is using 7,5 GB of disk space ?

    And why did not Cpanel blocked his account when he exceeded disk quota?

    Thanks for any help,
    Bruce

    PS: Im using WHM 10.8.0, Redhat 9 and Cpanel 10.9.0-R57.
     
    #1 brucesinner, Nov 28, 2006
  2. electric

    electric Well-Known Member

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    << edited by myself >>
     
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    #2 electric, Dec 5, 2006
    Last edited: Dec 5, 2006
  3. david510

    david510 Well-Known Member

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    Did you run the /scripts/fixquotas ?
     
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    #3 david510, Dec 5, 2006
  4. electric

    electric Well-Known Member

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    Yes. My understanding of the fixquotas script is that it only fixes problems for files owned by the cpanel user. It does not actually fix cpanel to include file not owned by the cpanel user. (ie: uploaded using a php script, and owned by "nobody".)
     
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    #4 electric, Dec 5, 2006
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