Disk Quota Problems

[brucesinner]

Hi folks,

One of my customers (i have a dedicated server), have this strange Disk Space Usage in his cpanel:

Disk Space Usage 8696.17 Megabytes
MySQL Disk Space 91.50 Megabytes
Disk space available -7672.17 Megabytes

But, for my surprise, his quota as configured in WHM is 1024 MB.

I already checked on his home, mailbox, mysql databases and none is using more than 200mb.

So why his account is using 7,5 GB of disk space ?

And why did not Cpanel blocked his account when he exceeded disk quota?

Thanks for any help,
Bruce

PS: Im using WHM 10.8.0, Redhat 9 and Cpanel 10.9.0-R57.

 

[electric]

<< edited by myself >>

 

[david510]

Did you run the /scripts/fixquotas ?

 

[electric]

Did you run the /scripts/fixquotas ?

Yes. My understanding of the fixquotas script is that it only fixes problems for files owned by the cpanel user. It does not actually fix cpanel to include file not owned by the cpanel user. (ie: uploaded using a php script, and owned by "nobody".)