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Disk Space Quotas No Longer Work!

Discussion in 'General Discussion' started by oliviakitty, Nov 15, 2011.

  1. oliviakitty

    oliviakitty Member

    Dec 19, 2008
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    I am using WHM 11.30.4 (build 6) with CENTOS 5.7 i686 virtuozzo (VPS).

    I can no longer change my account's disk quota from "unlimited".

    It says 200 MB when I go to edit the package in WHM, but it says unlimited in the Account List and the sidebar in cPanel. I have tested it, and users use up space far exceeding 200 MB.

    If I do a quota modification, it shows this. But, nothing actually changes.
    Modifying username's quota
    Setting Quota...
    The quota has been set to 200 megabytes.

    If I change the package it shows this.
    Account Upgrade/Downgrade Complete for username
    Changing bwlimit to 10000 Meg
    Changing Feature List to Subdomain
    Changing max pop accounts from 10 to 10
    Changing max sql accounts from 10 to 10
    Changing max ftp accounts from 0 to 0
    Changing max lists from 0 to 0
    Changing max sub domains from 0 to 0
    Changing language from en to en
    Changing max parked domains from 0 to 0
    Changing max addon domains from 0 to 0
    Shell Access Set Correctly (noshell)
    Changing cPanel theme from x3 to x3
    Changing plan from Subdomain to Subdomain
    Resetting QUOTA....
    Using Universal Quota Support (quota=204800)
    Bandwidth limit (10485760000) is lower than (3579) (all limits removed)
    Warning, this will not change shared IP accounts to dedicated IP accounts, or the reverse.

    I have forced a reinstall from the "Upgrade to Latest Version" page, and restarted the httpd service. Please help!
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

    Apr 11, 2011
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    Root Administrator
    Hello :)

    You can try running the following script to see if it repairs the quotas on this system:

    # /scripts/fixquotas
    However, beyond that, you may need to contact your VPS hosting provider to ensure second-level quotas are enabled from the hardware node. More details on second-level quotas can be found at:

    Enabling Quotas on a Virtuozzo® VPS

    Thank you.
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