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Disk Space Usage incorrect in cpanel/whm

Discussion in 'General Discussion' started by lbeachmike, Jun 27, 2007.

  1. lbeachmike

    lbeachmike Well-Known Member

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    I have an account for which the disk space usage is shown incorrectly by the amount of a large backup file that has been deleted.

    I ran /scripts/fixquotas and this did *not* resolve the issue.

    If I look at Disk Space Viewer, it shows the correct amounts. The space is off by about 1 gig.

    How can I correct this or force cpanel to correct the value?

    Thanks.

    Mike
     
  2. hostmedic

    hostmedic Well-Known Member

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    Mike

    I have seen this in the past as well.
    Normally it goes away in a day or so...

    Few quick questions / suggestions :

    1. is this an account that just transferred in ?
    2. is this a VPS ?
    3. what version of cPanel ? edge / release / stable ? etc...
    4. check ownership of logs in /var everyonce in a while you may find the user owns a few logs that are outstanding but not seen on first glance
    5. run something like this from shell find / -user usernameoutofquotagoeshere

    Hope that helps...
     
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