atlantis21

Well-Known Member
Sep 18, 2012
49
0
6
cPanel Access Level
Root Administrator
What is the "Other Usage" files?
And where I can find this files?
And HOW TO DELETE?

I want to delete these files!
These files take away the most host package space!
Please help

Here is the screenshoot
Untitled-2.jpg
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,913
2,201
363
Hello :)

Typically, usage displayed under the "Other" category is for files not contained within your home directory. You can confirm this by checking the disk space usage in an account's home directory. EX:

Code:
du -sh /home/username
If it's less usage than reported for the account disk space usage in cPanel or WHM, then it indicates there are files owned by this user elsewhere on the system. This could include mailing lists, or simply files owned by the account elsewhere on the system.

Thank you.
 

atlantis21

Well-Known Member
Sep 18, 2012
49
0
6
cPanel Access Level
Root Administrator
Thanx for your reply,

cPanel host for this username has: Disk Space Usage 87.63 / 200 MB
du -sh says: username has 35MB
other files for this username has 52MB

So, I tried locate files with this username on server, and I only found in tmp folder and deleted all.
But this is only 1MB!

Where I can find rest of the files?
Or is there some linux shell command for search files with owner name?
 

atlantis21

Well-Known Member
Sep 18, 2012
49
0
6
cPanel Access Level
Root Administrator
After many searching, i found problem.

The problem is OpenCart cms. OpenCart is instaled on selected host account, and make tmp files for any session.
Other files was actualy temp session files.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,913
2,201
363
I am happy to hear you were able to resolve the issue. Thank you for updating us with the solution.
 

miki23

Registered
Dec 3, 2013
2
0
1
cPanel Access Level
Website Owner
After many searching, i found problem.

The problem is OpenCart cms. OpenCart is instaled on selected host account, and make tmp files for any session.
Other files was actualy temp session files.
how to delete that?
what folder name?? i have same problem
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,913
2,201
363
how to delete that?
what folder name?? i have same problem
You will need to contact your hosting provider for assistance if you do not have root access. It could be any file owned by the user stored outside of the account's home directory.

Thank you.