Disk Space Usage showing as N/A

[ben1390]

Hi All,

I am running cPanel/WHM 11.34.1 (build 7) VPS Optimized on CentOS and have a problem where the disk space usage is showin as N/A in all cPanel accounts.

I have tried running /scripts/fixquotas and have got the following output:

Installing Default Quota Databases......Done
Quota Mode: Linux
journaled quota support: kernel supports, user space tools supports (available)
Warning : Your system does not have a separate filesystem for backups. This may cause performance degradation during the backup process.
/dev/hda1 (already configured quotas = 1).
Updating Quota Files......
	quotacheck: Can't stat() mounted device /dev/root: No such file or directory
	quotacheck: Can't find filesystem to check or filesystem not mounted with quota option.
	
....Done
Quotas have been enabled and updated.
Reading package unlimited
Resetting quota for ACCOUNTNAME to 0 M
edquota: Can't stat() mounted device /dev/root: No such file or directory
No filesystems with quota detected.

Can anyone help me with this problem please?

 

[cPanelMichael]

Hello

You may need to enable quotas from the VPS hardware node. If you do not have access to the node, please consult with your VPS hosting provider for assistance. This is documented at:

VPS Second-Level Quotas

Thank you.

 

[dolphyn]

If you're running OpenVZ, make sure the hardware node kernel is up-to-date.

In my case, the node was running CentOS 5.6 and the quota problem started when the container updated to CentOS 5.9.

To update kernel, run "yum update" on the node, edit grub.conf so default is OpenVZ kernel, then reboot.

 

[ben1390]

Hi All,

Thanks for your replies, I should of mentioned that the server is running Xen, how do we proceed from here?

 

[cPanelMichael]

I should of mentioned that the server is running Xen, how do we proceed from here?

Please check to see if the resolution on the following thread is useful to you:

Quota Issue on Xen

It's a similar error and environment to the one you have reported.

Thank you.