Vasvári Péter

Registered
Feb 26, 2016
2
0
1
Hungary
cPanel Access Level
Root Administrator
Hi. The Disk Usage doesn't work from cpanel for some user. When the users who have problem with it want to show their accounts disk useage only can see the "Loading..." state message. This functoion is working fine only for some users. I waited for the end more times from different browsers before I found the problem in the browser, you can see it on the picture. How can I fix it? I tired to clear the browser cache in the Chrome. And I don't think that be problem with the system quotas because repquota get back correct resoults.

  1. Uncaught TypeError: Cannot read property 'homedir' of undefined
  2. at du_callback (index.js?locale=en&locale_optional=1&locale_revision=1503460183:1)
  3. at Object.cpanel_jsonapi2_parser [as success] (master-legacy.cmb.min.js:70)
  4. at Object.handleTransactionResponse (master-legacy.cmb.min.js:17)
  5. at master-legacy.cmb.min.js:17
 

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cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,884
2,245
463
Hello,

Internal case CPANEL-15602 was opened to report this issue. It can occur when a file or directory is not owned by the account username and when a file or directory uses low permissions (e.g. 0700). It's fixed as of cPanel version 66.0.18 (currently available in the CURRENT build tier).

Thank you.