arhs

Well-Known Member
Jul 4, 2003
116
0
166
Hi,

cPanel is showing 256 MB used, when I ran the command: du –sh it shows: 127M used.

Any idea what might be using the rest of the space?


PS: Only one of the account is affected; it’s not a server wide problem.
 

cPanelDon

cPanel Quality Assurance Analyst
Staff member
Nov 5, 2008
2,545
12
268
Houston, Texas, U.S.A.
cPanel Access Level
DataCenter Provider
Twitter
Hi,

cPanel is showing 256 MB used, when I ran the command: du –sh it shows: 127M used.

Any idea what might be using the rest of the space?

PS: Only one of the account is affected; it’s not a server wide problem.
What is the full cPanel version number?

What is the full MySQL version number?

Does the account have any MySQL databases?

Please provide the output from the following command, where "username" is that of the account involved:
Code:
# du -ahx --max-depth=0 /home/username
 

arhs

Well-Known Member
Jul 4, 2003
116
0
166
What is the full cPanel version number?

What is the full MySQL version number?

Does the account have any MySQL databases?

Please provide the output from the following command, where "username" is that of the account involved:
Code:
# du -ahx --max-depth=0 /home/username
cPanel Version: cPanel 11.25.0-C42213 - WHM 11.25.0 - X 3.9

Mysql (5.0.87-community)

MySQL Disk Space 14.95 MB

du -ahx --max-depth=0 /home/username
126M /home/username
 

cPanelDon

cPanel Quality Assurance Analyst
Staff member
Nov 5, 2008
2,545
12
268
Houston, Texas, U.S.A.
cPanel Access Level
DataCenter Provider
Twitter
cPanel Version: cPanel 11.25.0-C42213 - WHM 11.25.0 - X 3.9

Mysql (5.0.87-community)

MySQL Disk Space 14.95 MB

du -ahx --max-depth=0 /home/username
126M /home/username
It may be necessary to search the system for files owned by the user account and based off the search results determine other paths to check for disk usage. Via root SSH access the following command could be used to help locate files owned by a specific user, where "username" should be replaced by the actual account username:
Code:
# find / -user username