Disk usage show none on both accounts

Hi all,

I need your help as I have a problem with disk usage. When I select on change ip address, it have showing my both accounts of the disk usage as none.

I have tried to do this:

Code:

[root@server ~]# mount
/dev/ploop11849p1 on / type ext4 (rw,relatime,barrier=1,data=ordered,balloon_ino                                                                             =12)
proc on /proc type proc (rw,relatime)
sysfs on /sys type sysfs (rw,relatime)
devtmpfs on /dev type devtmpfs (rw,nosuid,mode=755)
tmpfs on /dev/shm type tmpfs (rw,nosuid,nodev)
devpts on /dev/pts type devpts (rw,nosuid,noexec,relatime,gid=5,mode=620,ptmxmod                                                                             e=000)
tmpfs on /run type tmpfs (rw,nosuid,nodev,mode=755)
tmpfs on /sys/fs/cgroup type tmpfs (ro,nosuid,nodev,noexec,mode=755)
cgroup on /sys/fs/cgroup/systemd type cgroup (rw,nosuid,nodev,noexec,relatime,re                                                                             lease_agent=/usr/lib/systemd/systemd-cgroups-agent,name=systemd)
cgroup on /sys/fs/cgroup/blkio type cgroup (rw,nosuid,nodev,noexec,relatime,blki                                                                             o,name=beancounter)
cgroup on /sys/fs/cgroup/memory type cgroup (rw,nosuid,nodev,noexec,relatime,mem                                                                             ory)
mqueue on /dev/mqueue type mqueue (rw,relatime)
devtmpfs on /home/virtfs/chris0147/dev type devtmpfs (rw,nosuid,noexec,relatime,                                                                             mode=755)
/dev/ploop11849p1 on /home/virtfs/chris0147/opt type ext4 (ro,nosuid,relatime,ba                                                                             rrier=1,data=ordered,balloon_ino=12)
/dev/ploop11849p1 on /home/virtfs/chris0147/tmp type ext4 (rw,nosuid,noexec,rela                                                                             time,barrier=1,data=ordered,balloon_ino=12)
/dev/ploop11849p1 on /home/virtfs/chris0147/usr type ext4 (ro,nosuid,relatime,ba                                                                             rrier=1,data=ordered,balloon_ino=12)
/dev/ploop11849p1 on /home/virtfs/chris0147/var type ext4 (ro,nosuid,relatime,ba                                                                             rrier=1,data=ordered,balloon_ino=12)
/dev/ploop11849p1 on /home/virtfs/chris0147/etc/scl type ext4 (ro,nosuid,noexec,                                                                             relatime,barrier=1,data=ordered,balloon_ino=12)
/dev/ploop11849p1 on /home/virtfs/chris0147/var/log type ext4 (rw,nosuid,noexec,                                                                             relatime,barrier=1,data=ordered,balloon_ino=12)
/dev/ploop11849p1 on /home/virtfs/chris0147/var/tmp type ext4 (rw,nosuid,noexec,                                                                             relatime,barrier=1,data=ordered,balloon_ino=12)
/dev/ploop11849p1 on /home/virtfs/chris0147/etc/mail type ext4 (rw,nosuid,noexec                                                                             ,relatime,barrier=1,data=ordered,balloon_ino=12)
/dev/ploop11849p1 on /home/virtfs/chris0147/usr/sbin type ext4 (ro,relatime,barr                                                                             ier=1,data=ordered,balloon_ino=12)
/dev/ploop11849p1 on /home/virtfs/chris0147/var/spool type ext4 (rw,nosuid,noexe                                                                             c,relatime,barrier=1,data=ordered,balloon_ino=12)
/dev/ploop11849p1 on /home/virtfs/chris0147/etc/apache2 type ext4 (ro,nosuid,rel                                                                             atime,barrier=1,data=ordered,balloon_ino=12)
/dev/ploop11849p1 on /home/virtfs/chris0147/etc/pki/tls type ext4 (ro,nosuid,rel                                                                             atime,barrier=1,data=ordered,balloon_ino=12)
/dev/ploop11849p1 on /home/virtfs/chris0147/etc/alternatives type ext4 (ro,nosui                                                                             d,relatime,barrier=1,data=ordered,balloon_ino=12)
/dev/ploop11849p1 on /home/virtfs/chris0147/etc/pki/ca-trust type ext4 (ro,nosui                                                                             d,relatime,barrier=1,data=ordered,balloon_ino=12)
/dev/ploop11849p1 on /home/virtfs/chris0147/var/cpanel/php/sessions type ext4 (r                                                                             w,nosuid,noexec,relatime,barrier=1,data=ordered,balloon_ino=12)
/dev/ploop11849p1 on /home/virtfs/chris0147/var/cpanel/email_send_limits type ex                                                                             t4 (rw,nosuid,noexec,relatime,barrier=1,data=ordered,balloon_ino=12)
/dev/ploop11849p1 on /home/virtfs/chris0147/home/chris0147 type ext4 (rw,relatim                                                                             e,barrier=1,data=ordered,balloon_ino=12)

Code:

[root@server ~]# quotacheck -acfmv
quotacheck: Cannot find filesystem to check or filesystem not mounted with quota option.

Code:

[root@server ~]# /scripts/resetquotas
Resetting quota for chris0147 to 0 M
No filesystems with quota detected.
Resetting quota for account_test to 0 M
No filesystems with quota detected.

Code:

[root@server ~]# /scripts/fixquotas
Installing Default Quota Databases......Done
journaled quota support: not available with vzaquota (disabled)
checking out /backup
checking out /backup
Quotas have been enabled and updated.
Resetting quota for chris0147 to 0 M
No filesystems with quota detected.
Resetting quota for account_test to 0 M
No filesystems with quota detected.

It would not help me to resolve the issue.

Do you know how do i fix this?

I am using VPS and the OS I use is CentOS 7 64 bit.

Any advice would be much appreciated.

Thanks in advance

 

Well I can have a root access to the server as I am renting it so what I need to do in order to get this to fix?

 

I cant find out the container ID so what I need to do?

Do I need to contact my hosting provider?