Disk usage status is not showing under statistics bar in cPanel

Tarak Nath

Well-Known Member
Mar 12, 2018
91
14
8
India
cPanel Access Level
Root Administrator
Hello,

Disk usage status is not showing under statistics bar in cPanel. Please find the attached screenshot.

Is there any settings in WHM that need to change to display the same?
Please help.

Regards,
Tarak Nath
 

Attachments

cPanelLauren

Product Owner
Staff member
Nov 14, 2017
13,296
1,271
313
Houston
Hello @Tarak Nath


This occurs when the featurelist associated with the account's package does not have the "Disk Usage Viewer" feature enabled. If you enable that feature for the package and refresh you should begin to see the feature.

Thanks!
 

cPanelLauren

Product Owner
Staff member
Nov 14, 2017
13,296
1,271
313
Houston
Hello,

In that case, can you please open a ticket using the link in my signature? Once open please reply with the Ticket ID here so that we can update this thread with the resolution once the ticket is resolved.


Thanks!
 

cPanelLauren

Product Owner
Staff member
Nov 14, 2017
13,296
1,271
313
Houston
Hi @Tarak Nath

Thanks, I've updated the ticket with some notes from this thread and I'll continue to watch its progress. I'll update here as soon as there is any further information.

Thanks!
 

cPanelLauren

Product Owner
Staff member
Nov 14, 2017
13,296
1,271
313
Houston
Hi @jndawson

I'm sorry I didn't update sooner. The issue here for @Tarak Nath appears to have been due to quotas not being enabled locally or on the hostnode for the VZ server.