The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Disk Usage Warning critical emails, but not correct

Discussion in 'E-mail Discussions' started by GoWilkes, Feb 23, 2012.

  1. GoWilkes

    GoWilkes Well-Known Member

    Sep 26, 2006
    Likes Received:
    Trophy Points:
    cPanel Access Level:
    Root Administrator
    I've gotten 6 emails from my server tonight, stating that an account is reaching it's quota. For example, one said:

    Most of the others claimed 100%.

    In WHM, though, not only are they not showing 100%, the quota is wrong, too. In the one above that stated I was at 144.72/150.00, I was actually at 1009/1500. The percent was wrong, the usage was wrong, and the quota was wrong.

    What's going on? If I'm getting these errors, is there a risk that accounts will be disabled for being over quota, when they're not?
  2. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Apr 11, 2011
    Likes Received:
    Trophy Points:
    cPanel Access Level:
    Root Administrator
    Hello :)

    It's difficult to determine the exact cause of an issue like this without access to the server to check. Could you submit a support ticket so we can check further?

    Submit A Ticket

    Thank you.

Share This Page