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Disk Usage Warning critical emails, but not correct

Discussion in 'E-mail Discussion' started by GoWilkes, Feb 23, 2012.

  1. GoWilkes

    GoWilkes Well-Known Member

    Sep 26, 2006
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    I've gotten 6 emails from my server tonight, stating that an account is reaching it's quota. For example, one said:

    Most of the others claimed 100%.

    In WHM, though, not only are they not showing 100%, the quota is wrong, too. In the one above that stated I was at 144.72/150.00, I was actually at 1009/1500. The percent was wrong, the usage was wrong, and the quota was wrong.

    What's going on? If I'm getting these errors, is there a risk that accounts will be disabled for being over quota, when they're not?
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

    Apr 11, 2011
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    Hello :)

    It's difficult to determine the exact cause of an issue like this without access to the server to check. Could you submit a support ticket so we can check further?

    Submit A Ticket

    Thank you.
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