ramorse

Well-Known Member
Sep 6, 2003
256
5
168
cPanel Access Level
Root Administrator
I ran fixquotas, it only took about 10 minutes. Seems to have heleped a bit. Though the one account that was way off is still off. But only by 30 MBs, not 120 MBs.
 

SXR1337

Member
May 4, 2007
21
0
151
How to run a script?

Hello,

How can i run a script within cPanel?
Like how to run fixquotas ect?

Thanks
 

strikinado

Well-Known Member
Apr 28, 2005
71
0
156
Old topic but actual problem.

I´m having this problem in two servers, and fixquotas / fixeverything don´t help.

Please, Cpanel Owners and ConfigServer professionals, help us.

ty vm
 

marvin

Registered
Jan 26, 2004
3
0
151
Manila, Philippines
Reboot your vps and try fixquotas again... I assume it's a vps since I have the same problem and was fixed by rebooting and issuing fixquotas again.

Regards,
Marvin
 

strikinado

Well-Known Member
Apr 28, 2005
71
0
156
Yes, the only way to resolve this is creating a cpanel backup (pkgacct) and terminate account, and restore using this created backup.

Thank you all
 

marvin

Registered
Jan 26, 2004
3
0
151
Manila, Philippines
Thanks for the info. But in my case I did recreate the account several times and the above steps were I found effective to solve my issue. It could vary depending on configuration???
 

Silver_2000

Well-Known Member
Mar 31, 2002
337
1
318
Since the disk usage is broke and has been forever then the quota system is pointless as well

Have an account with quota of 500 mb - disk usage and quota ONLY see space in public_html

this user was at 505 mb - as I began to poke around the new file manager showed me that he also had a old.public_html folder that was also using 500+ mb of space

so file manager see the right file sizes BUT quota and cpanel only see the data in public_html

in this case user was using over 2.5 x quota

Doug
 

cPanelDavidG

Technical Product Specialist
Nov 29, 2006
11,212
13
313
Houston, TX
cPanel Access Level
Root Administrator
Since the disk usage is broke and has been forever then the quota system is pointless as well

Have an account with quota of 500 mb - disk usage and quota ONLY see space in public_html

this user was at 505 mb - as I began to poke around the new file manager showed me that he also had a old.public_html folder that was also using 500+ mb of space

so file manager see the right file sizes BUT quota and cpanel only see the data in public_html

in this case user was using over 2.5 x quota

Doug
I would recommend submitting a support ticket regarding this issue. Typically all files owned by a user will be counted towards their disk quota, which obviously is not happening in your situation.
 

bamm

Well-Known Member
Feb 24, 2003
75
0
156
disk usage

Hello,

I am hoping that someone can help me.

Am I incorrect in thinking that du -h will show me where all disk usage is being used inside an account?...including space being used by hidden files?

Thank you for your assistance.
 

bamm

Well-Known Member
Feb 24, 2003
75
0
156
Hello,

I am hoping that someone can help me.

Am I incorrect in thinking that du -h will show me where all disk usage is being used inside an account?...including space being used by hidden files?

Thank you for your assistance.
Okay, so it doesn't show space being used by hidden files. Is there a command that does?