kodeslogic

Well-Known Member
PartnerNOC
Apr 26, 2020
576
266
138
IN
cPanel Access Level
Root Administrator
This can be the emails in Trash folders.

Once I came across a similar where I discovered cpanel backup with the owner as "username" loacted as /home/backup-x-x-x-x-x.tar.gz was adding size to the other same as in your screenshot. To resolve we just changed the owner of the file /home/backup-x-x-x-x-x.tar.gz from "username" to root from SSH

So check if you have any files outside of that account at /home location with the ownership as the concerned user account.
 

cPRex

Jurassic Moderator
Staff member
Oct 19, 2014
16,505
2,605
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cPanel Access Level
Root Administrator
That's what I usually tell people, @kodeslogic. Running a command like this can be helpful:

Code:
find / -user username > output.txt
That will search the entire server for files owned by the cPanel user and then place the output into the file named "output.txt." You can then read through that file to see if there is anything there that is outside of the user's home directory of /home/username.
 
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