Dissapearing Account every 24 hours


Nov 12, 2004
I have a domain that disappears from the list accounts function in whm around every 24 hours. I have searched the forums for hours now and I have tried all the fixes i can find related to this problem on here but It still occurs and it's starting to bug me. ( the domain entry goes from trueuserdomains) so i re add it and around 24 hours later it's gone again so i have to re add it again to trueuser domains. Also just to add, I moved the account to another server to see if that would fix it and the exact same thing happens so what ever the fault is gets transposed when i move the account.

I know it's only a minor problem but as I said it's bugging me now.

Thanks in advance


Well-Known Member
Verifed Vendor
Jun 15, 2002
Go on, have a guess
I would imagine it is /scripts/upcp that's doing it - check the root email log that you get for the job every day. You can also try running the following script yourself:


...and resolve any issues that it may highlight.