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DKIM 550 signature_incorrect

Discussion in 'General Discussion' started by rajeshrudramani, May 14, 2013.

  1. rajeshrudramani

    rajeshrudramani Registered

    May 11, 2013
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    Hi support,

    when i tried to send mail to particular domain mails are
    bouncing below are the error for your reference

    SMTP error from remote mail server after end of data:
    host []: 550-DKIM:
    encountered the following problem validating
    550 signature_incorrect

    Kindly advice to fix the above error
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

    Apr 11, 2011
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    Hello :)

    Have you enabled the DKIM record for this account via cPanel? Also, does this domain name use name servers associated with the cPanel server, or does it use remote name servers? It's possible the DKIM record is not detected if you are using another server for DNS purposes.

    Thank you.
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