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DKIM 550 signature_incorrect

Discussion in 'General Discussion' started by rajeshrudramani, May 14, 2013.

  1. rajeshrudramani

    rajeshrudramani Registered

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    Hi support,


    when i tried to send mail to particular domain mails are
    bouncing below are the error for your reference

    SMTP error from remote mail server after end of data:
    host eee.com [1.1.1.1]: 550-DKIM:
    encountered the following problem validating eee.com:
    550 signature_incorrect

    Kindly advice to fix the above error
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

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    Hello :)

    Have you enabled the DKIM record for this account via cPanel? Also, does this domain name use name servers associated with the cPanel server, or does it use remote name servers? It's possible the DKIM record is not detected if you are using another server for DNS purposes.

    Thank you.
     
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