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DKIM configuration issues: assistance required please

Discussion in 'Security' started by teamworks, Mar 19, 2014.

  1. teamworks

    teamworks Registered

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    Hi all

    I have enabled DKIM via my cPanel but I'm getting:
    Status: Enabled Warning: cPanel is unable to verify that this server is an authoritative nameserver for “domain.co.uk”. [?]

    Looking via WHM, there appears to be a TXT record matching that in the DNS record on the server.

    I have also added the same record with my domain registrar (although as the nameserver is already set to my server I don't think that is likely to affect anything).

    I have sent an email to my Yahoo account and this has confirmed that the DKIM is not working correctly:

    dkim=permerror (no key)



    Can anyone shed any light on this or how I might solve it?!

    Thanks
     
  2. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Check your domain here:
    /http://www.intodns.com/
     
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  3. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello :)

    Yes, make sure the domain name uses the name servers associated with your cPanel server. A website such as IntoDNS should help you to determine that information.

    Thank you.
     
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