DKIM configuration issues: assistance required please

teamworks

Registered
Apr 23, 2013
4
0
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cPanel Access Level
Root Administrator
Hi all

I have enabled DKIM via my cPanel but I'm getting:
Status: Enabled Warning: cPanel is unable to verify that this server is an authoritative nameserver for “domain.co.uk”. [?]

Looking via WHM, there appears to be a TXT record matching that in the DNS record on the server.

I have also added the same record with my domain registrar (although as the nameserver is already set to my server I don't think that is likely to affect anything).

I have sent an email to my Yahoo account and this has confirmed that the DKIM is not working correctly:

dkim=permerror (no key)



Can anyone shed any light on this or how I might solve it?!

Thanks
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,913
2,202
363
Hello :)

Yes, make sure the domain name uses the name servers associated with your cPanel server. A website such as IntoDNS should help you to determine that information.

Thank you.