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DKIM enabled by default not working

Discussion in 'E-mail Discussion' started by diesel12, Apr 14, 2012.

  1. diesel12

    diesel12 Member

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    Hiya,

    I have enabled "Enable DKIM on domains for newly created accounts" in Tweak Settings but when new accounts are created, say by WHMCS or other billing software, we're not seeing DKIM enabled by default ... Is there something we're missing or another step we need to take so that all new accounts have DKIM enabled by default? Thanks!
     
    #1 diesel12, Apr 14, 2012
  2. minosjl

    minosjl Well-Known Member

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    does your cPanel server is your DNS server for the your domain ? or its using a remote name servers ?
     
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    #2 minosjl, Apr 15, 2012
  3. diesel12

    diesel12 Member

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    It turns out the script we created (forgot about it) had a path that needed to be updated as they changed in latest version of cpanel .... which was the issue.
     
    #3 diesel12, Apr 15, 2012
  4. upsforum

    upsforum Well-Known Member

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    I use DNS cpanel with WHMCS and in exim I set DKIM and SPF creation for default of new accounts but I have same problem, new accounts don't enabled dkim and spf records
     
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    #4 upsforum, Apr 23, 2013
  5. sahostking

    sahostking Well-Known Member

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    Same here trying to get this one right aswell - not working either
     
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    #5 sahostking, Jun 21, 2013
  6. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

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    Twitter:
    Is this happening with WHMCS, or do you encounter this issue when creating accounts directly in Web Host Manager. You may need to update to the latest version of WHMCS, or consult with their support at WHMCS - Get Support to determine why the DKIM record is not added successfully with that application.

    Thank you.
     
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    #6 cPanelMichael, Jun 21, 2013
  7. screege

    screege Well-Known Member

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    I have both options checked under whm, it is the same for me creating new accounts thru whm or thru whmcs is not enabling dkim and spf records on new accounts, any advice?

    Regards
     
    #7 screege, Dec 19, 2013
  8. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

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    Feel free to open a support ticket using the link in my signature. Let us know the ticket number so we can update this thread with the outcome.

    Thank you.
     
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    #8 cPanelMichael, Dec 23, 2013
  9. upsforum

    upsforum Well-Known Member

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    this thread is solved? I'm interest
     
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    #9 upsforum, Feb 27, 2014
  10. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

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    Twitter:
    The poster never updated the thread with a ticket, and I don't see any tickets open about the issue. Feel free to open a ticket and let us know the ticket number if you are experiencing the issue when creating the accounts directly through WHM.

    Thank you.
     
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    #10 cPanelMichael, Feb 27, 2014
  11. upsforum

    upsforum Well-Known Member

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    I blog guide learn of create a file name /scripts/postwwwacct

    and paste this code

    #!/usr/bin/perl

    my %OPTS = @ARGV;
    $ENV{USER} = "$OPTS{'user'}";
    system q(/usr/local/cpanel/bin/dkim_keys_installer $USER);
    system q(/usr/local/cpanel/bin/spf_installer $USER);
     
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    #11 upsforum, Feb 27, 2014
  12. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

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    Twitter:
    You can already enable the following options when creating a new account without having to use a post account creation hook:

    Do you mean you are using a custom application to create the accounts instead of WHM?

    Thank you.
     
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    #12 cPanelMichael, Feb 27, 2014
  13. upsforum

    upsforum Well-Known Member

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    the problem is with WHMCS api, it not set DKIM and SPF when create a new account although "DKIM/SPF on this account" is enabled on WHM
     
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    #13 upsforum, Feb 27, 2014
  14. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

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    Twitter:
    This would be something that you should contact the WHMCS support team about. They may have specific instructions on how to implement those options during account creation instead of using the installer scripts.

    Thank you.
     
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    #14 cPanelMichael, Feb 27, 2014
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