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DKIM is not added in outgoing mail header

Discussion in 'E-mail Discussions' started by balaganesh raja, May 16, 2013.

  1. balaganesh raja

    balaganesh raja Registered

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    i have vps with cpanel.In cpanel i enabled dkim and spf in "Email Authentication" icon in the Mail section.dkim and spf status shows:" Enabled & Active (DNS Check Passed)",but when i send a mail from webmail , dkim is not added in the outgoing mail header.only spf is added with status pass.

    sent a test mail to auth-results@verifier.port25.com. getting the below result

    ==========================================================
    Summary of Results
    ==========================================================
    SPF check: pass
    DomainKeys check: neutral
    DKIM check: neutral
    Sender-ID check: pass
    SpamAssassin check: ham

    please guide me to solve this issue ...
    Thanks in advance...
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

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    Hello :)

    I handled the ticket you opened regarding this issue, and found it was related to your custom Exim smart host configuration:

    Code:
    @ROUTERSTART@
    send_to_smart_host:
    driver = manualroute
    route_list = !+local_domains 123.test.com
    transport = remote_smtp
    The resolution in this case was to update the above entry to:

    Code:
    @ROUTERSTART@
    send_to_smart_host:
    driver = manualroute
    route_list = !+local_domains 123.test.com
    transport = dkim_remote_smtp
    Thank you.
     
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