DKIM is not added in outgoing mail header

balaganesh raja

Registered
Apr 21, 2013
1
0
1
cPanel Access Level
Root Administrator
i have vps with cpanel.In cpanel i enabled dkim and spf in "Email Authentication" icon in the Mail section.dkim and spf status shows:" Enabled & Active (DNS Check Passed)",but when i send a mail from webmail , dkim is not added in the outgoing mail header.only spf is added with status pass.

sent a test mail to [email protected] getting the below result

==========================================================
Summary of Results
==========================================================
SPF check: pass
DomainKeys check: neutral
DKIM check: neutral
Sender-ID check: pass
SpamAssassin check: ham

please guide me to solve this issue ...
Thanks in advance...
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,913
2,205
363
Hello :)

I handled the ticket you opened regarding this issue, and found it was related to your custom Exim smart host configuration:

Code:
@[email protected]
send_to_smart_host:
driver = manualroute
route_list = !+local_domains 123.test.com
transport = remote_smtp
The resolution in this case was to update the above entry to:

Code:
@[email protected]
send_to_smart_host:
driver = manualroute
route_list = !+local_domains 123.test.com
transport = dkim_remote_smtp
Thank you.