DKIM Problem

[shahzam91]

I have problem with DKIM setup, which is I already follow the instruction on set up the DKIM detail provided in "Email Deliverability" and fill that detail on "DNS Zone",
and i already check the validation key at DKIM Core and the result is Valid.

After all i did, still getting error on Email Deliverability which is the problem is A “DKIM” record does not exist for this domain. I think for this cause, My email when sending to the sender always go to spam folder and sometimes get the error "smtp; 450 4.3.2 try again later: retry timeout exceeded".

Hope someone can help me. Thank You.

default._domainkey.MYDOMAIN.my.

14400

IN

TXT

v=DKIM1; k=rsa; p=MIIBIjANBgkqhkiG9w0BAQEFAAOCAQ8AMIIBCgKCAQEA2AptdBvAxLer4VuQhMTR5raV1p4bKamEgu2Sz00fh+8fWv1dhvDaetoaV1964nu01E3Rnvb62woz4O/6W+UIiTwSZakMADEMK5JGYdiyCNp4oE9KzzByMZHzJVJAGIp0Bmw1i/FkSx6yi5WFhuw1LAd4SEpekKHa0F98EopO80dYHS69bm/FsuCbAi3l4XHTfqi7bzHPXUCLHmOywe89SD9goul6QcH8emyr4wp7LHryqWITvn6mE11speEi6KYZ4sr4ZSkSsjHuccc81Nj88RgdPCEYSuzc5X0qgD2O07V55cwIDAQAB;

 

[keat63]

In my DNS zone for DKIM I see

default._domainkey 14400 IN TXT "v=DKIM1; k=rsa; p=MIGfblah blah blah blah blah blah etc etc etc;" (I obfuscated mine just incase)



I dont see:

default._domainkey.MYDOMAIN.my.

Maybe the MYDOMAIN.my has something to do with it ??

 

[quietFinn]

In my DNS zone for DKIM I see

default._domainkey 14400 IN TXT "v=DKIM1; k=rsa; p=MIGfblah blah blah blah blah blah etc etc etc;" (I obfuscated mine just incase)



I dont see:

default._domainkey.MYDOMAIN.my.

Maybe the MYDOMAIN.my has something to do with it ??

No, default._domainkey and default._domainkey.MYDOMAIN.my. are the same thing.

 

[shahzam91]

No, default._domainkey and default._domainkey.MYDOMAIN.my. are the same thing.

yeah i agree with that. but dont know how to come up the solution for this problem

 

[cPanelLauren]

The issue, it sounds like is the DNS lookup isn't seeing the record - the record itself appears to be valid.

What do you get when you do a simple request such as the following:

dig txt default._domainkey.domain.tld