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DKIM Records On External Name Server

Discussion in 'E-mail Discussion' started by dzseti, Apr 21, 2014.

  1. dzseti

    dzseti Registered

    Jan 10, 2013
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    I am experiencing a problem for domains where the primary nameservers are not on my server. While all "native" domains work ok for DKIM verification, when checking the public key at / I get a parsing error for "non-native" domains, because the record is included in double quotes (whereas this is not the case for "native" domains).

    I have checked the dns records over and over again - and the structure for both "native" and "non-native" is the same...
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Apr 11, 2011
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    Hello :)

    Please keep in mind that if the DNS for your domain name is handled on a remote name server, then the record added to the zone on the cPanel server will not enable DKIM. It must be setup on the remote name server.

    Thank you.
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