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DKIM stopped working after account recreation

Discussion in 'E-mail Discussions' started by Avensen, Jun 7, 2014.

  1. Avensen

    Avensen Member

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    Hi everyone!

    Had to terminate and then legacy restore an account from daily backup on WHM 11.42.1 (build 17) server.

    Before account termination DKIM records were added just fine to its outgoing e-mails. After account restoration none DKIM records present in its outgoing e-mails. Tried to fix it by running:

    Code:
    /usr/local/cpanel/bin/dkim_keys_uninstall username
/usr/local/cpanel/bin/dkim_keys_install username
    Then restarted Exim and it didn't help. Please help to troubleshoot this issue. DKIM on other accounts works fine.
     
    #1 Avensen, Jun 7, 2014
  2. cPanelPeter

    cPanelPeter Technical Analyst III
    Staff Member

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    Root Administrator
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    Hello,

    Please open a support ticket using the link in my signature. We'd be happy to take a look at that for you. Please post the ticket number here so we can update this thread accordingly.
     
    #2 cPanelPeter, Jun 8, 2014
  3. Avensen

    Avensen Member

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    #3 Avensen, Jul 15, 2014
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