Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

DKIM stopped working after account recreation

Discussion in 'E-mail Discussion' started by Avensen, Jun 7, 2014.

  1. Avensen

    Avensen Member

    Joined:
    Feb 27, 2007
    Messages:
    15
    Likes Received:
    1
    Trophy Points:
    153
    Hi everyone!

    Had to terminate and then legacy restore an account from daily backup on WHM 11.42.1 (build 17) server.

    Before account termination DKIM records were added just fine to its outgoing e-mails. After account restoration none DKIM records present in its outgoing e-mails. Tried to fix it by running:

    Code:
    /usr/local/cpanel/bin/dkim_keys_uninstall username
/usr/local/cpanel/bin/dkim_keys_install username
    Then restarted Exim and it didn't help. Please help to troubleshoot this issue. DKIM on other accounts works fine.
     
    #1 Avensen, Jun 7, 2014
  2. cPanelPeter

    cPanelPeter Technical Analyst III Staff Member

    Joined:
    Sep 23, 2013
    Messages:
    575
    Likes Received:
    20
    Trophy Points:
    143
    cPanel Access Level:
    Root Administrator
    Twitter:
    Hello,

    Please open a support ticket using the link in my signature. We'd be happy to take a look at that for you. Please post the ticket number here so we can update this thread accordingly.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #2 cPanelPeter, Jun 8, 2014
  3. Avensen

    Avensen Member

    Joined:
    Feb 27, 2007
    Messages:
    15
    Likes Received:
    1
    Trophy Points:
    153
    #3 Avensen, Jul 15, 2014
(You must log in or sign up to post here.)
Loading...
Similar Threads - DKIM stopped working
  1. Volox

    DKIM Signature Body Hash not verifying

    Volox, Mar 17, 2019 at 2:18 PM, in forum: E-mail Discussion
    Replies:
    4
    Views:
    322
    cPanelMichael
    Mar 20, 2019 at 11:58 AM
  2. chris0147

    Exim not adding DKIM on outgoing mail

    chris0147, Mar 2, 2019, in forum: E-mail Discussion
    Replies:
    4
    Views:
    748
    Martin Hinrichsen
    Mar 15, 2019
  3. Lakeswimmer

    SOLVED DKIM for hostname

    Lakeswimmer, Feb 16, 2019, in forum: E-mail Discussion
    Replies:
    3
    Views:
    129
    cPanelMichael
    Feb 20, 2019
  4. Anupam SG

    DNS & DKIM + SPF

    Anupam SG, Feb 15, 2019, in forum: E-mail Discussion
    Replies:
    1
    Views:
    103
    cPanelMichael
    Feb 15, 2019
  5. lameland

    E-mail from cPanel ends up in Spam / SPF/DKIM/DMARC set

    lameland, Feb 14, 2019, in forum: E-mail Discussion
    Replies:
    7
    Views:
    158
    cPanelMichael
    Feb 15, 2019

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Accept Learn More...
    Dismiss Notice