DKIM stopped working after account recreation

Avensen

Member
Feb 27, 2007
19
2
153
Hi everyone!

Had to terminate and then legacy restore an account from daily backup on WHM 11.42.1 (build 17) server.

Before account termination DKIM records were added just fine to its outgoing e-mails. After account restoration none DKIM records present in its outgoing e-mails. Tried to fix it by running:

Code:
/usr/local/cpanel/bin/dkim_keys_uninstall username
/usr/local/cpanel/bin/dkim_keys_install username
Then restarted Exim and it didn't help. Please help to troubleshoot this issue. DKIM on other accounts works fine.
 

cPanelPeter

Senior Technical Analyst
Staff member
Sep 23, 2013
585
25
153
cPanel Access Level
Root Administrator
Hello,

Please open a support ticket using the link in my signature. We'd be happy to take a look at that for you. Please post the ticket number here so we can update this thread accordingly.