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DKIM stopped working after account recreation

Discussion in 'E-mail Discussion' started by Avensen, Jun 7, 2014.

  1. Avensen

    Avensen Member

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    Hi everyone!

    Had to terminate and then legacy restore an account from daily backup on WHM 11.42.1 (build 17) server.

    Before account termination DKIM records were added just fine to its outgoing e-mails. After account restoration none DKIM records present in its outgoing e-mails. Tried to fix it by running:

    Code:
    /usr/local/cpanel/bin/dkim_keys_uninstall username
/usr/local/cpanel/bin/dkim_keys_install username
    Then restarted Exim and it didn't help. Please help to troubleshoot this issue. DKIM on other accounts works fine.
     
    #1 Avensen, Jun 7, 2014
  2. cPanelPeter

    cPanelPeter Technical Analyst III
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    Twitter:
    Hello,

    Please open a support ticket using the link in my signature. We'd be happy to take a look at that for you. Please post the ticket number here so we can update this thread accordingly.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #2 cPanelPeter, Jun 8, 2014
  3. Avensen

    Avensen Member

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    #3 Avensen, Jul 15, 2014
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