The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

DNS Administration don't work?

Discussion in 'Bind / DNS / Nameserver Issues' started by Bigdrago, Mar 10, 2011.

  1. Bigdrago

    Bigdrago Member

    Joined:
    Feb 26, 2011
    Messages:
    16
    Likes Received:
    0
    Trophy Points:
    51
    Hello.

    E-mail and DNS administration don't work with WHM.

    The e-mail never reach destination, they are lost in space.
    DNS don't work. (URL redirect etc)

    Is it because the domain is a parked domain?
    My webhost told me that these features will work after the next update...
     
    #1 Bigdrago, Mar 10, 2011
  2. MattLee

    MattLee BANNED

    Joined:
    Aug 26, 2009
    Messages:
    83
    Likes Received:
    0
    Trophy Points:
    56
    Hello,

    These features not working sounds as if it's a symptom of a problem with how the DNS for this domain is set up. If you could provide us with the actual domain name, I could be more specific.
     
    #2 MattLee, Mar 11, 2011
  3. Bigdrago

    Bigdrago Member

    Joined:
    Feb 26, 2011
    Messages:
    16
    Likes Received:
    0
    Trophy Points:
    51
    The domain is now not parked.
    I have added a few e-mail addresses and redirects. What can be wrong?
    Redirects don't work, the e-mail addresses never reaches destination, it's like a big black hole.

    Domain:

    My host: - removed by request -
     
    #3 Bigdrago, Jun 20, 2011
    Last edited: Jun 20, 2011
  4. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    35,630
    Likes Received:
    1,138
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Hello :)

    It appears your domain name is assigned your web hosting provider's name servers:

    - removed by request -

    This means the DNS records for your domain name are handled on the cPanel server, rather than at your domain registrar. Based on the screenshot you have provided, you are attempting to change the records at your domain registrar. Please use the "Redirects" option within cPanel, and add email accounts via cPanel, rather than at your domain registrar.

    Thank you.
     
    #4 cPanelMichael, Jun 21, 2011
  5. Bigdrago

    Bigdrago Member

    Joined:
    Feb 26, 2011
    Messages:
    16
    Likes Received:
    0
    Trophy Points:
    51
    It's only a domain... I don't have cpanel access then :(

    I have now created an account at https://www.zoneedit.com/ , they offer www and e-mail forward :)

    Thanks for the help!
     
    #5 Bigdrago, Jun 21, 2011
  6. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    35,630
    Likes Received:
    1,138
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    If you do not have cPanel access, you will need to contact your web hosting provider to have them make the changes for you.

    Thank you :)
     
    #6 cPanelMichael, Jun 21, 2011
  7. Bigdrago

    Bigdrago Member

    Joined:
    Feb 26, 2011
    Messages:
    16
    Likes Received:
    0
    Trophy Points:
    51
    How about now?

    I have registered the domain with another host that uses the same system. Hope it will work there....
     
    #7 Bigdrago, Jun 21, 2011
  8. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    35,630
    Likes Received:
    1,138
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    If you do not have access to cPanel, then any changes normally made through cPanel will need to be handled by your web hosting provider. If you have the DNS handled by a remote DNS provider, then you can make DNS changes using the administrative interface provided by that provider.

    Thank you.
     
    #8 cPanelMichael, Jun 21, 2011
(You must log in or sign up to post here.)
Loading...
Similar Threads - Administration don't
  1. Alper Özgür

    Only Email Administration

    Alper Özgür, Feb 19, 2016, in forum: E-mail Discussions
    Replies:
    3
    Views:
    291
    cPanelMichael
    Feb 23, 2016
  2. webservers

    Don't Want To Use Paper Lantern

    webservers, Jun 10, 2017, in forum: User Experience
    Replies:
    1
    Views:
    62
    Infopro
    Jun 10, 2017
  3. manokiss

    Domains Don't Resolve Without Restarting PowerDNS

    manokiss, May 25, 2017, in forum: Bind / DNS / Nameserver Issues
    Replies:
    3
    Views:
    97
    cPanelMichael
    May 26, 2017
  4. Sattar

    Technically explain why some emails don't arrive destination

    Sattar, May 17, 2017, in forum: E-mail Discussions
    Replies:
    1
    Views:
    91
    Infopro
    May 17, 2017
  5. Elnur Babayev

    NS records updates don't propagate

    Elnur Babayev, May 10, 2017, in forum: Bind / DNS / Nameserver Issues
    Replies:
    1
    Views:
    68
    cPanelMichael
    May 10, 2017

Share This Page