syriaweb

Registered
Jun 19, 2018
1
0
1
Naples
cPanel Access Level
Root Administrator
Hello,
I entered a new area, but still not be reachable for over three days, so I expect something has not gone well.

Here is the DNS setting in WHM in Edit zone:
(Domain) average
(Value) dbjkdgn *****.domain.tld

Do I need to do anything else after inserting the new DNS record?
Thank you
 
Last edited by a moderator:

Jcats

Well-Known Member
PartnerNOC
May 25, 2011
806
156
168
New Jersey
cPanel Access Level
DataCenter Provider
Go here:

Global DNS Propagation Checker - What's My DNS?

Are the many different locations seeing the CNAME record?

If not, are you sure 'domain.tld' is using the correct nameservers? The domain might be using external nameservers like its registrar in which you would have to update the host records there and not cPanel.
 

cPanelLauren

Product Owner
Staff member
Nov 14, 2017
13,296
1,263
313
Houston
Hi @syriaweb

My advice here would be the same as @Jcats if you'll need to make DNS modifications where DNS is hosted for the domain and if it's not updating after you've changed it it's sounding like you're modifying it somewhere other than where DNS is hosted.

Thanks!