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DNS down need to reset WHM URL

Discussion in 'Security' started by Michael Carter, Jan 25, 2018.

  1. Michael Carter

    Michael Carter Registered

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    Hi there,

    My VPS out of nowhere went offline without notice thankfully my few clients have not noticed yet.

    I've used quite a few scripts to restart services, done a complete server reboot and even gone over some DNS.

    I've troubleshooted the problem where there are missing records that somehow got removed or corrupted.

    Cpanel/WHM is still accessible I'm assuming but it's bind to a SSL domain. I'm sure I'll be able to resolve the problem by fixing the records manually or automatically via WHM but first of all I need to find out how to reset the WHM IP so I can login via IP since the domain isn't resolving.

    Thanks!
     
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

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    Hello Michael,

    You should be able to access WHM directly over port 2087 via the server's IP address. EX:

    Code:
    https://IP:2087
    It shouldn't automatically redirect you to the SSL certificate name as long as you use the port number in the URL.

    Thank you.
     
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