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DNS error (I think?)

Discussion in 'Bind / DNS / Nameserver Issues' started by GoWilkes, Jun 3, 2014.

  1. GoWilkes

    GoWilkes Well-Known Member

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    I moved everything to a new server a couple of months ago, and everything seems to be running OK. But when I tested on DNSInspect.com, I had some major problems listed.

    I suspect that the first problem on their page is the source of all of the others:

    Code:
    FAIL: While reading domain NS records at parent name servers, we found name servers without A records.
    
      -- ns1.example.com. → ?
      -- ns2.example.com. → ?
    
    To reach your name servers via IPv4 an A record is needed for each name server.
    
    The confusing thing here is that, from what I can tell, the A records ARE set up correctly. This seems to be confirmed by the first two results at DNSInspect, which are listed as correct:

    Code:
    We have successfully fetched domain's NS records from parent name server (f.gtld-servers.net.).
    Domain NS records:
    
      ns1.example.com. TTL=172800 [123.45.67.89] [NO GLUE6]
      ns2.example.com. TTL=172800 [123.45.98.76] [NO GLUE6]
    
    ----
    
    OK. Parent name servers are offering glue for domain's name servers. We received name servers list and it's IP addresses from parent name server (f.gtld-servers.net.).
    
    I'm confused; if it could fetch the domain's NS records, and shows them pointing to the right IP, then how is the A record an error?

    From WHM's DNS record for the domain that I use for a nameserver:

    Code:
    example.com. IN NS ns1.example.com.
    example.com. IN NS ns2.example.com.
    ns1          IN A  123.45.67.89
    ns2          IN A  123.45.98.76
    example.com. IN A  123.45.67.89
    localhost    IN A  127.0.0.1
    
    I couldn't copy the form from WHM, so I typed that in manually.

    Any suggestions on where the error might lie?
     
  2. GoWilkes

    GoWilkes Well-Known Member

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    Nevermind, it appears that the problem (?) was that my firewall was blocking DNSInspect from looking. Which is probably a good thing.

    It's worth leaving here, though, in case others have the same problem in the future and can't figure out why.
     
  3. cPanelMichael

    cPanelMichael Forums Analyst
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