DNS Errors Occurred (SPF)

shaktis

Registered
Nov 14, 2022
4
0
1
India
cPanel Access Level
Website Owner
I have added spf record in DNS zone manager

XXXX.com. 600 TXT v=spf1 +a +mx +ip4:XXX.XXX.XXX.XX ~all

But it still shows an error on Email Deliverability

The system failed to complete validation of “XXXX.com”’s “SPF” because of an error: (XID nvcph4) DNS query (XXXXX.com/TXT) timeout!

Can someone help me with what solution I can perform to solve this issue?
 
Last edited by a moderator:

cPRex

Jurassic Moderator
Staff member
Oct 19, 2014
17,470
2,843
363
cPanel Access Level
Root Administrator
Hey there! The first thing to confirm would be that the DNS zone you are trying to edit is using the local cPanel server as the nameserver. If it is using a remote nameserver, you won't be able to make any DNS edits through the cPanel interface.

You can check this using a tool like intodns.com as that will show a full report about your DNS for the domain.