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DNS files disappearing

Discussion in 'Bind / DNS / Nameserver Issues' started by imagic, Jul 28, 2003.

  1. imagic

    imagic Well-Known Member

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    Is there any way that clients have access to their dns files on the server?

    Today we had another dns file disappear. The account is working fine, it is listed in the whm and then poof, it stops working and we find out the dns file is gone.

    This has happened more than once. Any ideas of what is causing this?

    cPanel.net Support Ticket Number:
     
  2. ciphervendor

    ciphervendor Well-Known Member

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    Are the accounts with DNS files disappearing being suspended & then unsuspended at a later date?

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  3. imagic

    imagic Well-Known Member

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    No, but I did find out what happened on this particular account. One of our techs moved the account to another server and then when he deleted it off the first server, he forgot to check the box to keep the dns file. Doh!

    It makes me wonder if this is what happened to the other ones.

    cPanel.net Support Ticket Number:
     
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