DNS & FTP (question certainly easy for you)

[mikaelzmobia]

Hello,
I am new to CPANEL.
Domain name: purchased from OVH with an account (which was already linked to another hosting)
Server + new hosting: dedicated purchased from OVH with another account

I put in the DNS A field: the IP address of my dedicated server
As I did for my other areas (where everything works).
I created an account for the domain on cpanel, like for my other domains (where everything works).
I created an ftp account. When I want to connect to it I get the following message (FileZilla): "Failed to attempt to connect with" EAI_NONAME - No node name or server name provided, or unknown ".
"
Do you have any idea of my mistake?
On my other domains it works.

Likewise, when I create a subdomain via cpanel, will this subdomain be created on my OVH account which owns the domain? Or do I have to do something manually.

I'm really very new to CPANEL and I'm sorry for these silly questions ...

Thanks a lot for your help,

Mikael

 

[cPanelLauren]

That error you're receiving indicates that you didn't put the hostname or IP address in the FTP client - to be sure the domain does indeed resolve to the other hosting account correct? You can check this with something like DNS Checker - DNS Propagation Check & DNS Lookup