DNS & FTP (question certainly easy for you)

mikaelzmobia

Registered
Aug 2, 2020
1
0
1
france
cPanel Access Level
Root Administrator
Hello,
I am new to CPANEL.
Domain name: purchased from OVH with an account (which was already linked to another hosting)
Server + new hosting: dedicated purchased from OVH with another account

I put in the DNS A field: the IP address of my dedicated server
As I did for my other areas (where everything works).
I created an account for the domain on cpanel, like for my other domains (where everything works).
I created an ftp account. When I want to connect to it I get the following message (FileZilla): "Failed to attempt to connect with" EAI_NONAME - No node name or server name provided, or unknown ".
"
Do you have any idea of my mistake?
On my other domains it works.

Likewise, when I create a subdomain via cpanel, will this subdomain be created on my OVH account which owns the domain? Or do I have to do something manually.

I'm really very new to CPANEL and I'm sorry for these silly questions ...

Thanks a lot for your help,

Mikael
 

cPanelLauren

Product Owner
Staff member
Nov 14, 2017
13,296
1,266
313
Houston
That error you're receiving indicates that you didn't put the hostname or IP address in the FTP client - to be sure the domain does indeed resolve to the other hosting account correct? You can check this with something like DNS Checker - DNS Propagation Check & DNS Lookup