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DNS information error

Discussion in 'General Discussion' started by khalled, Dec 9, 2014.

  1. khalled

    khalled Active Member

    Jan 8, 2011
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    When try to enable Email Authentication(to verify the origin of an email message sent to or from my domain. ) in Cpanel i get the following error massage

    "WARNING: The system cannot verify that this server is an authoritative nameserver for )”. [?]"

    and also many times i get the fllowing error massage from Googlebot
    " Googlebot encountered 401 errors while attempting to retrieve DNS
    information for your site. The overall error rate for DNS queries for your
    site is 2.2% Recommended action If the site error rate is 100%:
    Use a WHOIS tool to verify that http://.*****.net/ has a proper
    whois record and that nameservers are configured for the site. If not,
    contact your domain registrar to update your whois records.
    Using a DNS lookup tool, verify that the nameserver's name can be resolved
    to an IP address. If not, either update your whois record to contain an
    IP address for your nameserver, or update the DNS records for nameserver.
    Using a DNS lookup tool, verify that http://.*****.net/ can be resolved
    to an IP address. If it can't, update the DNS record for http://www.*****.net/ on your
    nameserver. If the site error rate is less than 100%:
    The most likely explanation is that your nameserver is overloaded. Contact your hosting provider and discuss the configuration of your DNS server and the possibility of allocating more resources to your DNS service. If your site redirects to another hostname, another possible explanation
    is that a URL on your site is redirecting to a hostname that has a DNS problem. Consider checking the links to which your site redirects and make sure that the sites in your redirect links don't have any DNS issues. " 
    #1 khalled, Dec 9, 2014
    Last edited: Dec 9, 2014
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

    Apr 11, 2011
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    cPanel Access Level:
    Root Administrator
    Hello :)

    cPanel is detecting that the DNS for your domain name is handled on a remote server. I suggest using a website such as IntoDNS to verify your domain name uses name servers with IP addresses associated with the cPanel server.

    Thank you.
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