DNS isn't responding to nslookup

alwaysweb

Well-Known Member
Mar 8, 2002
97
0
306
Dallas, TX
cPanel Access Level
Root Administrator
If I SSH in to any other server and then do:

$ nslookup (to enter interactive mode)

Then

server ns19.alwayswebhosting.com

Then

djcracky.com

(a site hosted on server10)

It comes back with SERVFAIL... Whats wrong?

I checked

/etc/rc.d/init.d/named status and it appears to be running fine with a few PID's.

Thanks for any advice! :)

Ronnie
 
B

bdraco

Guest
[quote:edd5f75a0f][i:edd5f75a0f]Originally posted by alwaysweb[/i:edd5f75a0f]


If I SSH in to any other server and then do:

$ nslookup (to enter interactive mode)

Then

server ns19.alwayswebhosting.com

Then

djcracky.com

(a site hosted on server10)

It comes back with SERVFAIL... Whats wrong?

I checked

/etc/rc.d/init.d/named status and it appears to be running fine with a few PID's.

Thanks for any advice! :)

Ronnie[/quote:edd5f75a0f]

grep the /var/log/messages file for the domain name so see why bind had a problem loading the zone.
 

alwaysweb

Well-Known Member
Mar 8, 2002
97
0
306
Dallas, TX
cPanel Access Level
Root Administrator
It wont respond for any domain on the server....

tail of /var/log/messages relating to restart of named:

--------------------------------------------

May 21 20:09:52 plain named[5600]: shutting down
May 21 20:09:52 plain named[5600]: no longer listening on 127.0.0.1#53
May 21 20:09:52 plain named[5600]: no longer listening on 64.246.42.69#53
May 21 20:09:52 plain named[5597]: exiting
May 21 20:09:53 plain named: named shutdown succeeded
May 21 20:09:53 plain named[8741]: starting BIND 9.1.3 -u named
May 21 20:09:53 plain named[8741]: using 1 CPU
May 21 20:09:53 plain named[8744]: loading configuration from '/etc/named.conf'
May 21 20:09:53 plain named[8744]: the default for the 'auth-nxdomain' option is now 'no'
May 21 20:09:53 plain named[8744]: no IPv6 interfaces found
May 21 20:09:53 plain named[8744]: listening on IPv4 interface lo, 127.0.0.1#53
May 21 20:09:53 plain named[8744]: listening on IPv4 interface eth0, 64.246.42.69#53
May 21 20:09:53 plain named[8744]: no key statements for use by control channels
May 21 20:09:53 plain named[8744]: running
May 21 20:09:53 plain named: named startup succeeded

--------------------------------------------


I only see a few FTP sessions in 'messages' about djcracky.com. Another domain that isn't loading whose DNS has had sufficient time to propagate is: worktime.org


Here's the grep of message for both domains:


May 20 20:22:43 plain PAM_pwdb[23567]: (ftp) session opened for user worktime by (uid=0)
May 20 20:29:45 plain PAM_pwdb[23567]: (ftp) session closed for user worktime


[email protected] [~]# cat /var/log/messages | grep djcracky
May 20 22:48:10 plain PAM_pwdb[26224]: (ftp) session opened for user djcracky by (uid=0)
May 20 22:51:31 plain PAM_pwdb[26224]: (ftp) session closed for user djcracky
May 20 22:53:28 plain PAM_pwdb[26269]: (ftp) session opened for user djcracky by (uid=0)
May 20 23:06:42 plain PAM_pwdb[26474]: (ftp) session opened for user djcracky by (uid=0)
May 20 23:06:44 plain PAM_pwdb[26474]: (ftp) session closed for user djcracky
May 20 23:07:30 plain PAM_pwdb[26477]: (ftp) session opened for user djcracky by (uid=0)
May 20 23:07:35 plain PAM_pwdb[26477]: (ftp) session closed for user djcracky
May 20 23:08:50 plain PAM_pwdb[26269]: (ftp) session closed for user djcracky
May 20 23:15:36 plain PAM_pwdb[26611]: (ftp) session opened for user djcracky by (uid=0)
May 20 23:15:39 plain PAM_pwdb[26611]: (ftp) session closed for user djcracky
[email protected] [~]#


Propagation confirmed by visiting:

http://betterwhois.com/bwhois.cgi?domain=djcracky.com
and
http://betterwhois.com/bwhois.cgi?domain=worktime.org

Thanks for any help!
 

alwaysweb

Well-Known Member
Mar 8, 2002
97
0
306
Dallas, TX
cPanel Access Level
Root Administrator
P.S.

/etc/named.conf does contain....


zone &djcracky.com& {
type master;
file &/var/named/djcracky.com.db&;
};



and


zone &worktime.org& {
type master;
file &/var/named/worktime.org.db&;
};



and the contents of each of those files respectively are:



[email protected] [~]# cat /var/named/worktime.org.db
; WwwAcct 2.5
; Zone file for worktime.org
@ 14400 IN SOA ns19.alwayswebhosting.com. ronnie.alwayswebhosting.com. (
1021942097 ; serial, todays date+todays
28800 ; refresh, seconds
7200 ; retry, seconds
3600000 ; expire, seconds
86400 ) ; minimum, seconds

worktime.org. 14400 IN NS ns19.alwayswebhosting.com.
worktime.org. 14400 IN NS ns20.alwayswebhosting.com.
worktime.org. 14400 IN A 64.246.42.69

localhost.worktime.org. 14400 IN A 127.0.0.1

worktime.org. 14400 IN MX 0 worktime.org.

mail 14400 IN CNAME worktime.org.
www 14400 IN CNAME worktime.org.
ftp 14400 IN CNAME worktime.org.




[email protected] [~]# cat /var/named/djcracky.com.db
; WwwAcct 2.5
; Zone file for djcracky.com
@ 14400 IN SOA ns19.alwayswebhosting.com. ronnie.alwayswebhosting.com. (
1021950292 ; serial, todays date+todays
28800 ; refresh, seconds
7200 ; retry, seconds
3600000 ; expire, seconds
86400 ) ; minimum, seconds

djcracky.com. 14400 IN NS ns19.alwayswebhosting.com.
djcracky.com. 14400 IN NS ns20.alwayswebhosting.com.
djcracky.com. 14400 IN A 64.246.42.69

localhost.djcracky.com. 14400 IN A 127.0.0.1

djcracky.com. 14400 IN MX 0 djcracky.com.

mail 14400 IN CNAME djcracky.com.
www 14400 IN CNAME djcracky.com.
ftp 14400 IN CNAME djcracky.com.
[email protected] [~]#



The name servers ns19.alwayswebhosting.com and ns20.alwayswebhosting.com have been registered with our registrar and are pinging fine by the server and for me as well:

ns19 - 64.246.43.200
ns20 - 64.246.43.201


We are trying to transition away from ensim (we have 10 servers, 8 with ensim) so i do have experience troubleshooting ensim's quirks... especially related to DNS. This is our 2nd cpanel server, and haven't see this before. Thanks!

I can provide access to the box as necessary. Please consider this 'thread' urgent.
 

alwaysweb

Well-Known Member
Mar 8, 2002
97
0
306
Dallas, TX
cPanel Access Level
Root Administrator
P.S.S.

When adding a site, at the bottom of WWWAct 2.5 output, I get:

&snip&....
DocumentRoot: &/home/rochebug/public_html&
Setting Password
Restarting NameServer
Restarting apache
Ftp Password Files synced
ndc: connect: connection refused


Even though named restarts fine via the GUI and command -line. Help!
 

alwaysweb

Well-Known Member
Mar 8, 2002
97
0
306
Dallas, TX
cPanel Access Level
Root Administrator
still investigating further... :)


By comparing /etc/named.conf from our other functional cpanel server (only difference is this server is set up with its own ns1/ns2.domain.com)

Noticed

include &/etc/rndc.key&;

wasn't included right before the zone definitions. Included that and was able to get:

[email protected] [~]# rndc reload
rndc: reload command successful

and now a named restart says:

....
May 22 07:55:56 plain named[19781]: command channel listening on 127.0.0.1#953

so at least the control panel is there now! I can nslookup then 'server ns19.alwayswebhosting.com' and it responds properly when you query 'aol.com' or 'yahoo.com' but still SERVFAIL 's for any domains set up on its own DNS server.

Help!
 

buccaneerob

Active Member
Feb 3, 2003
27
0
151
Just in case no one ever found a resolution for this I figured I'd help out since i just had the same problem.

If you have the domain on one server, ex. SERVER A. And you have nameservers for the same domain from SERVER A on SERVER B, SERVER A will get dns errors when trying to communicate with SERVER B, whether it be via email etc. However a quick fix is to add on the domain DNS entries on SERVER A the A entries for the nameservers and their respectable ips located on server B. Hope this helps out feel free to email me if you need clarification!

[email protected]