Before I start I would like to let everyone know, yes I'm a noob. We all were at one time. I have been very successful up to this point on setting up my own cloud server on Rackspacecloud. I was able to install Centos 6, cPanel/ WHM, Softaculous and some other stuff easily using SSH on my own. That was the first time I had ever done it and everything installed like a charm. I have to admit it was quite easy.
I have also read on here that you can get as many IP addresses as you need for a Rackspace server. That is partially true. You will get 1 dedicated IP with the server. Any additional IP addresses will require a cert. You have to be installing a cert on the server in order to get additional IP addresses. I spent about 45 min with support last night asking for a cert. They require that you send them the CA cert in order to receive the new IP and you only get 1 IP per cert.
Last night when I got my new IP they had to restart the server. After the reboot WHM wanted me to update my license. Using SSH I updated it and was able to log back into WHM. Before the new IP my cPanel, websites and email worked fine.
Now... My problem.
I only have 1 domain name in WHM so I added the dedicated IP to that account because that was the account that I needed the cert for. After I added the IP everything went down. No more WHM or website. I think it may be a DNS setting issue but not sure.
My question:
On Rackspace Cloud under the server there are DNS settings for adding A, CNAME & MX records. There is also a setting in WHM for the exact same thing. Another place you can find this is on the domain registrars settings. Which one do you use? All of them?
I desperately need to get this thing back up and running. Any help will be greatly appreciated.
I have also read on here that you can get as many IP addresses as you need for a Rackspace server. That is partially true. You will get 1 dedicated IP with the server. Any additional IP addresses will require a cert. You have to be installing a cert on the server in order to get additional IP addresses. I spent about 45 min with support last night asking for a cert. They require that you send them the CA cert in order to receive the new IP and you only get 1 IP per cert.
Last night when I got my new IP they had to restart the server. After the reboot WHM wanted me to update my license. Using SSH I updated it and was able to log back into WHM. Before the new IP my cPanel, websites and email worked fine.
Now... My problem.
I only have 1 domain name in WHM so I added the dedicated IP to that account because that was the account that I needed the cert for. After I added the IP everything went down. No more WHM or website. I think it may be a DNS setting issue but not sure.
My question:
On Rackspace Cloud under the server there are DNS settings for adding A, CNAME & MX records. There is also a setting in WHM for the exact same thing. Another place you can find this is on the domain registrars settings. Which one do you use? All of them?
I desperately need to get this thing back up and running. Any help will be greatly appreciated.
