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dns issue, urgent help needed :(

Discussion in 'Bind / DNS / Nameserver Issues' started by vandro, Nov 16, 2005.

  1. vandro

    vandro Member

    Feb 21, 2003
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    I am new to cpanel/whm/linux :(( i have been hosting for many years now but always relied on the datacentre for support), & for some strange reason my datacentre guys are not online or not able to provide support (i have a fully managed server with them), i need some urgent help from u guys. My clients will run away if this continues for long, its already down for about 3 hours now.

    When i login to WHM i get a popup saying :

    Hostname A Entry Missing!
    The server was unable to lookup an an A entry for its hostname ( This is generally because the entry was never added. However this could also be the result of your nameserver(s) being down. If you would like to attempt to automaticlly add the entry, Click here

    when i click on that button, i get the following message:

    Found your hostname to be:
    Found your short hostname to be: host
    Found your domain name to be:
    Found your main ip to be:
    If this looks correct,
    Add the entry

    Now when i clickon "Add the entry" i get the following error:

    Adding an A entry for
    IP= Bind reloading on host using rndc zone: [] Error reloading bind on host: rndc: get config key list: not found Add Complete

    So as a result, none of my sites are resolving :(

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