noro_ro

Registered
Nov 3, 2017
1
0
1
Romania
cPanel Access Level
Website Owner
Hello,
Please help me whit the following:

We wanted to move a website from one provider to another whit this i opted to move our dns also.
Sometime ago our isp made the following host n.example.com , and told us that we nead to use it like this since our old website was still runninng on www.example.com.

We used this vps to build the website and today i wanted to move the dns to this vps prior to upload our website.

I modified the proper nameservers and put in the two nameservers our isp made: it was ns1.example.com and ns2.example.com . I defined the two nameservers on this page whit the proper ip lets say it 3.3.3.3

in VHM in dns zone i see this entrys example.com, n.example.com , ns1.example.com, ns2.example.com

but now example.com will not load all i see if i ping from outside is n.example.com and ns1 and ns2

i cpanel dns zone editor i have made this entrys : ( 2.2.2.2 represents the ip where i have the firewall that has vpn and mail server after it)

example.com 14400 IN A 3.3.3.3
example.com. 14400 IN MX Priority: 10 Destination: mail.example.com
example.com 1440 IN CNAME example.com

example.com. 14400 IN TXT v=spf1 +a +mx +ip4:3.3.3.3 ~all
mail.example.com IN A 2.2.2.2
vpn.example.com IN A 2.2.2.2
mx.example.com IN A 2.2.2.2
example.com. 14400 IN MX Priority: 20 Destination: mx.example.com
example.com. 14400 IN MX Priority: 20 Destination: mail1.example.com
mail1.example.com IN A 2.2.2.2

so mail.example.com , vpn.example.com wont respond same is for www.example.com all i can ping and can be seen from outsideis n.example.com and ns1.example.com, ns2.example.com


I think its has something to do whit that n.example.com entry in VHM dns zone but im far from a specialist.

Thx for reading and help if u can , i need to solve this in a couple of hours , atm i have no mail no website no vpn...
 
Last edited by a moderator:

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,884
2,243
463
Hello,

Yes, as website such as intodns.com is a good place to start. Does it show that you are using the correct name servers and name server IP addresses at the domain registrar?

Thank you.