Dante78

Well-Known Member
May 1, 2010
59
0
56
Hello

We have the following situation:

The client wans that the mail server and the FTP and all the services to be kept on our server, but the www (the website) to be on other server. So we modify the A entry with his server IP, but the subdomain mail.domain.com is served by his server, instead of mine. That's not good because on incomming or outgoing mail server in outlook settings we used mail.domain.com

This can be corrected somehow or mail.domain.com it will be no mather what on his server?

Cheers
 

cPanelTristan

Quality Assurance Analyst
Staff member
Oct 2, 2010
7,607
42
348
somewhere over the rainbow
cPanel Access Level
Root Administrator
Ensure the MX record is pointing to mail.domain.com and then change the A record of mail.domain.com to point to the IP of the server with mail for his domain. If mail.domain.com is using a CNAME, simply change it to an A record.
 

Dante78

Well-Known Member
May 1, 2010
59
0
56
MX is pointing now to mail.domain.ro and still not working... the mails are delivered to www IP
 

cPanelTristan

Quality Assurance Analyst
Staff member
Oct 2, 2010
7,607
42
348
somewhere over the rainbow
cPanel Access Level
Root Administrator
Please open a ticket so we can see the real domain information. At this point, if you cannot provide that information here, we need to be able to check the DNS records. You can open a ticket using my signature or WHM > Support Center > Contact cPanel.

Please provide the ticket number here after opening it.

Thanks!
 

tuxer

Member
Jan 8, 2010
17
0
51
Verify the domain name is present on /etc/localdomains and not on /etc/remotedomains