dns on 1 reseller

[AlaskanWolf]

i got 1 reseller having major problems, only user out of all our resellers having such a problem

1. his customers sites stop resolving, the dns zone looks fine, sites are not suspended, resolves locally on the server (of course)

I noticed they all have resellers name servers (name servers resolve fine)

if i delete the zone and recreate it, works fine for a few days, then gatta resetup the cron.....

going in circles

any ideas

 

[webhost]

Ok I am the guy, I have one site there that is on a shared ip, We finally got it off the name servers on this server because it would not stay working. I do however have name servers on other servers that work just fine. We changed the name servers on this account/site from mind to the main name servers on the server.

Here is the problem now, You go the site it comes up fine, 3 hours later page not found, 4 hours later the site comes up, then 3 to 4 hours later site is down again. I do not understand this, Other sites on server no problems. Any help would be appreciated..

 

[Jedito]

I had the same problem with a reseller who bought his domain in godaddy, the nameserver resolved locally but not globably, the setting on the server was correct same at godaddy.
But we never could make it work, he finally canceled the account