pachiko

Active Member
Nov 11, 2013
30
0
6
cPanel Access Level
Root Administrator
Hello,
I have a server withe a lot of domaine name, but only one of them is not resolving.

nslookup command:
Server: 127.0.1.1
Address: 127.0.1.1#53

Non-authoritative answer:
exemple.com canonical name = exemple.com

so it not showing server Ip address

I have checked the dns zone , all is there ( A record, ns record)

need your help as soon as possible
Thank you
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,913
2,201
363
Hello :)

You can use a website such as IntoDNS to look for problems with the name servers used at the registrar. Check to make sure the name servers used at the registrar use IP addresses associated with the server and match the name servers used in the DNS zone. You may also want to try re-creating the DNS zone to see if that helps. Note that you may want to backup the zone first before deleting and creating it.

Thank you.