The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

DNS record Error

Discussion in 'Bind / DNS / Nameserver Issues' started by jamrizzi, Jan 6, 2014.

  1. jamrizzi

    jamrizzi Registered

    Joined:
    Jan 6, 2014
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    1
    cPanel Access Level:
    Website Owner
    I created a subdomain and it is giving me an error message that a DNS record of it already exists, but it doesn't exist. The subdomain is nowhere to be found.
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    30,854
    Likes Received:
    676
    Trophy Points:
    113
    cPanel Access Level:
    Root Administrator
    Hello :)

    Do you have root access to this server? If so, check the DNS zone of the domain name and ensure there are no "A" records already added for this subdomain. You can have your hosting provider assist you with this task if you do not have root access or the ability to use the Advanced DNS Zone Editor in cPanel.

    Thank you.
     
Loading...

Share This Page