DNS Records Problem After Server Issue

Patrickb2server

Registered
Jan 13, 2017
2
0
1
Indiana. Usa
cPanel Access Level
Reseller Owner
New to Whm, But maybe someone can answer this for me.

I have a Super Alpha reseller account, using Zamfoo plugin.
after a server crash, my dns records, and my Alpha account shows up under my Whm account, as me as owner.
the problem being, that My Cpanel account has restricted permissions.
I cant change it unless I downgrade the account, If I delete the account will it remove my Whm account. ?
any ideas on this one.

also regarding DNS records, shouldn't my primary record belong to the root user?
 

Patrickb2server

Registered
Jan 13, 2017
2
0
1
Indiana. Usa
cPanel Access Level
Reseller Owner
Yes Thank you for the reply, I assumed that would be my answer.
Unfortunately My Hosting Provider is not extremely responsive with issues of this nature.
However if any one out there has any experience with the Zamfoo plugin please give me some insight.
This is my first time using it. and I have noticed various Bugs with the plugin,

another question is under normal configuration, should the DNS zone file for my Primary WHM account be under the ownership of my account, or Root?

Thank You.