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DNS Settings for local mail remote website

Discussion in 'E-mail Discussion' started by Peoplespaces, May 22, 2019.

  1. Peoplespaces

    Peoplespaces Well-Known Member

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    Can anyone clarify this? I thought I had it right but they only receive email from their own domain.
     
    #1 Peoplespaces, May 22, 2019
  2. GOT

    GOT Get Proactive! PartnerNOC

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    If the email is hosted on your server then in the DNS settings the mail exchanger needs to be set to local.
     
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    #2 GOT, May 22, 2019
  3. Peoplespaces

    Peoplespaces Well-Known Member

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    Thanks but it is already set that way
     
    #3 Peoplespaces, May 22, 2019
  4. Peoplespaces

    Peoplespaces Well-Known Member

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    MAybe you could clarify that. Are you saying the MX record = local?
     
    #4 Peoplespaces, May 22, 2019
  5. GOT

    GOT Get Proactive! PartnerNOC

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    Yes we will need more details than given to assist further.
     
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    #5 GOT, May 22, 2019
  6. cPanelLauren

    cPanelLauren Forums Analyst II Staff Member

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    If mail is local to the server then you'd need to go to WHM>>DNS>>Edit DNS -> Domain -> Edit -> Scroll to the bottom of the DNS zone file and set local delivery and click save

    I'd also ensure that they're attempting to send/receive mail from the correct server as well as that the settings for mail where the domain is hosted is configured for mail to be retrieved remotely.
     
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    #6 cPanelLauren, May 22, 2019
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