Operating System & Version
IDK
cPanel & WHM Version
100.0 (build 9)

cPRex

Jurassic Moderator
Staff member
Oct 19, 2014
10,360
1,632
363
cPanel Access Level
Root Administrator
Hey there! Is it possible there is a custom theme being used on that account? When we've run into this issue in the past, it has been some type of theme issue.

If not, do you have root access to the server? If you have root access you could check the /usr/local/cpanel/logs/error_log file while you load the page to see if you can get more details about the problem.