The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

DNS Zone Help!

Discussion in 'Bind / DNS / Nameserver Issues' started by purplepaws, May 25, 2002.

  1. purplepaws

    purplepaws Well-Known Member

    Joined:
    Jan 15, 2002
    Messages:
    153
    Likes Received:
    0
    Trophy Points:
    16
    Hi,

    I have noticed a bit of a strange problem on one of my servers.

    When I create a new account and then check the DNS zone, instead of root.ns1.mydomain.com. I am getting the server main contact email address minus the @!!!

    Any ideas? The sites still work, but if someone checks the DNS info they see my email......help! Where is WHM picking it up from?
     
  2. TRAIN YARD SOFTWARE

    TRAIN YARD SOFTWARE Well-Known Member

    Joined:
    Dec 20, 2001
    Messages:
    224
    Likes Received:
    0
    Trophy Points:
    16
    We are having the same problem, it is only on new domains.
     
  3. TRAIN YARD SOFTWARE

    TRAIN YARD SOFTWARE Well-Known Member

    Joined:
    Dec 20, 2001
    Messages:
    224
    Likes Received:
    0
    Trophy Points:
    16
    We are having the same problem, it is only on new domains.
     
  4. purplepaws

    purplepaws Well-Known Member

    Joined:
    Jan 15, 2002
    Messages:
    153
    Likes Received:
    0
    Trophy Points:
    16
    Yes, it only appears to have been for the last couple of weeks on new account creations......I thought it was soemthing I had done :)
     
  5. purplepaws

    purplepaws Well-Known Member

    Joined:
    Jan 15, 2002
    Messages:
    153
    Likes Received:
    0
    Trophy Points:
    16
    Anyone got any ideas? Only one of my servers has this problem, and I cant figure out where it is picking the info up from.

    Its getting annoying because everytime I create an account I have to go in and edit the DNS zone.
     
  6. DefHosting

    DefHosting Member

    Joined:
    May 23, 2002
    Messages:
    10
    Likes Received:
    0
    Trophy Points:
    1
    Did you ever get this resolved? Having same problem.
     
  7. purplepaws

    purplepaws Well-Known Member

    Joined:
    Jan 15, 2002
    Messages:
    153
    Likes Received:
    0
    Trophy Points:
    16
    No, havent got to the bottom of this. I have submitted a support request via the form but have heard nothing.
     
  8. Juanra

    Juanra Well-Known Member

    Joined:
    Sep 22, 2001
    Messages:
    777
    Likes Received:
    0
    Trophy Points:
    16
    Location:
    Spain
    http://web.cpanel.net/bugzilla/show_bug.cgi?id=509
     
  9. joana

    joana Well-Known Member

    Joined:
    Sep 29, 2001
    Messages:
    103
    Likes Received:
    0
    Trophy Points:
    16
    Bug marked as resolved.. what was the resolution?? still have the same issue..
     
  10. purplepaws

    purplepaws Well-Known Member

    Joined:
    Jan 15, 2002
    Messages:
    153
    Likes Received:
    0
    Trophy Points:
    16
    ...havent got a clue??

    I think the problem we have is in fact the resolution??!??
     
  11. Juanra

    Juanra Well-Known Member

    Joined:
    Sep 22, 2001
    Messages:
    777
    Likes Received:
    0
    Trophy Points:
    16
    Location:
    Spain
    The problem you have is in fact the resolution. The problem we had before is that by default root@ns1.domain.com is unroutable in CPanel boxes and thus an invalid address, which could lead to problems.

    As a suggestion, you could set a role address as your contact address (something like admin@domain.com) and then redirect it to your personal address or use it directly as such.
     
  12. Djelibeybi

    Djelibeybi Well-Known Member

    Joined:
    Mar 19, 2002
    Messages:
    55
    Likes Received:
    0
    Trophy Points:
    6
    Also note that in DNS SOA records you can't use the @ symbol (its reserved in zone files), so the email address is listed as 'admin.domain.com' -- and is correct. However, actually using an email address from an SOA is fairly archaic, as most people would use the Registrar's email from a WHOIS server.
     
  13. itf

    itf Well-Known Member

    Joined:
    May 9, 2002
    Messages:
    624
    Likes Received:
    0
    Trophy Points:
    16
    [quote:d2d999c28a][i:d2d999c28a]Originally posted by purplepaws[/i:d2d999c28a]

    Hi,

    I have noticed a bit of a strange problem on one of my servers.

    When I create a new account and then check the DNS zone, instead of root.ns1.mydomain.com. I am getting the server main contact email address minus the @!!!

    Any ideas? The sites still work, but if someone checks the DNS info they see my email......help! Where is WHM picking it up from?[/quote:d2d999c28a]
    In WHM -& server setup
    Leave &Server Contact's E-Mail Address& blank then there would be no problem (as you wish)
     
Loading...

Share This Page