DNS zones and Accounts problem

[fileshackbiz]

Well I accidently deleted a users DNS zone. When I recreated it through WHM the zone was created under my master account instead of his sub account. The domain is now listed under my account and his is not listed at all in WHM.
I do not have root access to the server but if there is no other way to fix it I can contact my host who does. Either way if someone could tell me how to fix this I would appreciated it greatly.

 

[ujr]

I'm not sure if I follow you completely, but you should contact your host.

 

[shw]

I had this same issue. This is definitely a cpanel issue. When you delete the zone there is a file under /var/cpanel/users for each account that is created. If you cat that file you will see an X and possibly a 1 in front of the DNS=domain.com. You need to vi that file and remove the X and 1 (if the 1 is there).

Although I was told this was the only thing I needed to do I still was not able to find that account in WHM or cPanel. After talking to my hosted support we found a script in the /scripts folder called "updateuserdomains". After running this script all was well again.

Hope that helps...

 

[fileshackbiz]

Well I contacted my host and he didn't know what to do either lol. I'll have him try that though shw. Thanks for the help.

 

[jlmajlma]

When adding accounts the DNS zones are not being created

I am running Cpanel WHM 10.8.0 cPanel 10.9.0-S58
RedHat Enterprise 3 i686 - WHM X v3.1.0

After upgrading to this version (yesterday) any new account created does not have the proper DNS zone files.

It seems that Cpanel does not create the files as it used to do with the older version.

Any fixes?

Thanks!

Joe Martinz

 

[2mhost.com]

I am running Cpanel WHM 10.8.0 cPanel 10.9.0-S58
RedHat Enterprise 3 i686 - WHM X v3.1.0

After upgrading to this version (yesterday) any new account created does not have the proper DNS zone files.

It seems that Cpanel does not create the files as it used to do with the older version.

Any fixes?

Thanks!

Joe Martinz

same problem here, very annoying, WHM check and use DNS in whois db rather than predefined DNS in server setup

"Disable whois lookups for the nameserver IP manager" is checked .. no luck!!?

 

[techark]

Yep having same problem here getting pretty silly have to go back and edit every dns zone after a new account is created.

I have tried checking and unchecking the boxes in tweak settings and it still does it.

This is supposed to be a stable release. HELLO??

 

[2mhost.com]

problem not only in editing zone manually, but account creation may take now 15 mins if domain is newely registered

other problem in resellers, they are not techs .. hard to tell them what they must do not to break other settings.

why cpanel ppl not find a fix .. its not a big deal!

 

[celliott]

I am running Cpanel WHM 10.8.0 cPanel 10.9.0-S58
RedHat Enterprise 3 i686 - WHM X v3.1.0

After upgrading to this version (yesterday) any new account created does not have the proper DNS zone files.

It seems that Cpanel does not create the files as it used to do with the older version.

Any fixes?

Thanks!

Joe Martinz

I have another thread going about this, it would be appreciated if you could Vote/Leave comments on the Bugzilla entry I added here:

http://bugzilla.cpanel.net/show_bug.cgi?id=4772

Thanks,

Chris.

 

[fileshackbiz]

Well I managed to fix my problem without the need of my host.

Though I deleted the dns zone I didn't delete the account it just wasn't showing up in WHM for some reason.
I was able to access the edituser script directly and put the account name in the address bar like this http://domain.com:2086/scripts/edituser?domain=username

This allowed me to edit the domain associated with this user back to what it should be.

*Note if you created another DNS zone for the domain you must delete it as the domain cannot be setup in your WHM already.

Hope this helps anyone else that had a similar problem as me.