hmaddy

Well-Known Member
May 6, 2020
179
21
18
Chennai
cPanel Access Level
Root Administrator
Dnsadmin not working.

Service Error
(XID xucm5w) The “dnsadmin” service failed to start.

[2021-03-02 18:35:04 +0530] info [dnsadmin] Recovering from dormant or doing hot restart listen fd=4
[2021-03-02 18:35:04 +0530] info [dnsadmin] Accepted connection on fd=5
[2021-03-02 18:41:09 +0530] info [dnsadmin] Switching dnsadmin to dormant mode: inactive for 5 minutes
dnsadmin 4.0 entering server mode
[2021-03-02 21:35:02 +0530] info [dnsadmin] Recovering from dormant or doing hot restart listen fd=4
[2021-03-02 21:35:02 +0530] info [dnsadmin] Accepted connection on fd=5
[2021-03-02 21:41:10 +0530] info [dnsadmin] Switching dnsadmin to dormant mode: inactive for 5 minutes
dnsadmin 4.0 entering server mode
[2021-03-03 00:35:06 +0530] info [dnsadmin] Recovering from dormant or doing hot restart listen fd=4
[2021-03-03 00:35:06 +0530] info [dnsadmin] Accepted connection on fd=5
[2021-03-03 00:41:06 +0530] info [dnsadmin] Switching dnsadmin to dormant mode: inactive for 5 minutes
dnsadmin 4.0 entering server mode
[2021-03-03 02:52:42 +0530] info [dnsadmin] Recovering from dormant or doing hot restart listen fd=4
[2021-03-03 02:52:42 +0530] info [dnsadmin] Accepted connection on fd=5
[2021-03-03 02:52:42 +0530] info [dnsadmin] Reset reseller cache 'arronicc&'.
[2021-03-03 02:52:42 +0530] info [dnsadmin] Reset reseller cache 'iptechin&'.
[2021-03-03 02:52:42 +0530] info [dnsadmin] Reset reseller cache 'radongro&'.
[2021-03-03 02:52:42 +0530] info [dnsadmin] Reset reseller cache 'reinforc&'.
[2021-03-03 02:52:42 +0530] info [dnsadmin] Reset reseller cache 'theency1&'.
[2021-03-03 02:52:42 +0530] info [dnsadmin] Reset reseller cache 'vishnuba&'.
[2021-03-03 02:52:42 +0530] info [dnsadmin] Reset reseller cache 'vokcomco&'.
[2021-03-03 02:57:45 +0530] info [dnsadmin] Switching dnsadmin to dormant mode: inactive for 5 minutes
dnsadmin 4.0 entering server mode
[2021-03-03 03:35:02 +0530] info [dnsadmin] Recovering from dormant or doing hot restart listen fd=4
[2021-03-03 03:35:02 +0530] info [dnsadmin] Accepted connection on fd=5
[2021-03-03 03:41:30 +0530] info [dnsadmin] Switching dnsadmin to dormant mode: inactive for 5 minutes
dnsadmin 4.0 entering server mode
[2021-03-03 04:20:35 +0530] info [dnsadmin] Recovering from dormant or doing hot restart listen fd=4
[2021-03-03 04:20:35 +0530] info [dnsadmin] Accepted connection on fd=5
[2021-03-03 04:25:42 +0530] info [dnsadmin] Switching dnsadmin to dormant mode: inactive for 5 minutes
The “NOTIFY_SOCKET” environment variable is empty. at /usr/local/cpanel/Cpanel/Systemd/Notify.pm line 424.
The “NOTIFY_SOCKET” environment variable is empty. at /usr/local/cpanel/Cpanel/Systemd/Notify.pm line 424.
The “NOTIFY_SOCKET” environment variable is empty. at /usr/local/cpanel/Cpanel/Systemd/Notify.pm line 424.
The “NOTIFY_SOCKET” environment variable is empty. at /usr/local/cpanel/Cpanel/Systemd/Notify.pm line 424.
The “NOTIFY_SOCKET” environment variable is empty. at /usr/local/cpanel/Cpanel/Systemd/Notify.pm line 424.
The “NOTIFY_SOCKET” environment variable is empty. at /usr/local/cpanel/Cpanel/Systemd/Notify.pm line 424.
The “NOTIFY_SOCKET” environment variable is empty. at /usr/local/cpanel/Cpanel/Systemd/Notify.pm line 424.
The “NOTIFY_SOCKET” environment variable is empty. at /usr/local/cpanel/Cpanel/Systemd/Notify.pm line 424.
The “NOTIFY_SOCKET” environment variable is empty. at /usr/local/cpanel/Cpanel/Systemd/Notify.pm line 424.
The “NOTIFY_SOCKET” environment variable is empty. at /usr/local/cpanel/Cpanel/Systemd/Notify.pm line 424.
The “NOTIFY_SOCKET” environment variable is empty. at /usr/local/cpanel/Cpanel/Systemd/Notify.pm line 424.
The “NOTIFY_SOCKET” environment variable is empty. at /usr/local/cpanel/Cpanel/Systemd/Notify.pm line 424.
The “NOTIFY_SOCKET” environment variable is empty. at /usr/local/cpanel/Cpanel/Systemd/Notify.pm line 424.
The “NOTIFY_SOCKET” environment variable is empty. at /usr/local/cpanel/Cpanel/Systemd/Notify.pm line 424.
The “NOTIFY_SOCKET” environment variable is empty. at /usr/local/cpanel/Cpanel/Systemd/Notify.pm line 424.
 

cPRex

Jurassic Moderator
Staff member
Oct 19, 2014
7,418
999
313
cPanel Access Level
Root Administrator
Hey hey! Could you try removing the service from the Dormant services list to see if that improves the behavior? In order to remove it from the dormant mode, you can go to WHM > Server Configuration > Tweak Settings > Software > Dorman Service and uncheck dnsadmin from that list and hit "Save".

Let me know if the service runs normally after that work.
 

hmaddy

Well-Known Member
May 6, 2020
179
21
18
Chennai
cPanel Access Level
Root Administrator
Hey hey! Could you try removing the service from the Dormant services list to see if that improves the behavior? In order to remove it from the dormant mode, you can go to WHM > Server Configuration > Tweak Settings > Software > Dorman Service and uncheck dnsadmin from that list and hit "Save".

Let me know if the service runs normally after that work.
Already checked this method before submitting this here.
 

cPRex

Jurassic Moderator
Staff member
Oct 19, 2014
7,418
999
313
cPanel Access Level
Root Administrator
There's a few things we can check still :D

It would be interesting to know if you can restart named/powerdns on the system - does that work well?

You could also check /var/log/messages to see if there are any details there about the service failure.

You may need to use the WHM >> Tweak Settings options to increase the verbosity of the dnsadmin logging to get more details if you don't see any output from the previous two recommendations. Although we only recommend enabling that temporarily, it might be enough to give you the details necessary to resolve the issue.