Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

DNSonly servers are both down. What should I do?

Discussion in 'Bind / DNS / Nameserver Issues' started by sundream, Aug 25, 2010.

  1. sundream

    sundream Registered

    Joined:
    Aug 11, 2006
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    151
    Wow. Out of the blue BOTH of my DNSonly servers have stopped functioning (but I can still SSH into them). All of my sites and email are now down as well. I only have ONE cpanel server related to these two dns servers.

    Should I just add my primary and secondary dns names to my cpanel server and point them temporarily to my one cpanel server? Are the zones still stored on the master cpanel server?

    Is there anyone who can help me at this late hour?
     
    #1 sundream, Aug 25, 2010
  2. cPanelJared

    cPanelJared Technical Analyst

    Joined:
    Feb 25, 2010
    Messages:
    1,835
    Likes Received:
    20
    Trophy Points:
    143
    Location:
    Houston, TX
    cPanel Access Level:
    Root Administrator
    Please submit a ticket

    I apologize for the delayed response, but if you are still experiencing problems with the DNS-only servers, please submit a ticket and we will be happy to log in and see what has caused them to stop working.

    To answer your questions, the zones should still be on the primary (full cPanel/WHM) server, and in theory you could repoint your domains to its nameservers, but due to propagation times, the most time-efficient thing would probably be to put the DNS-only servers back online. If they are still offline, the fastest way we could assist you would be via a ticket, and we would be happy to do so.
     
    #2 cPanelJared, Aug 26, 2010
(You must log in or sign up to post here.)
Loading...
Similar Threads - DNSonly servers both
  1. Partha Sarathy

    Setup WHM with 2 DNSONLY servers on AWS

    Partha Sarathy, Feb 27, 2018, in forum: Bind / DNS / Nameserver Issues
    Replies:
    4
    Views:
    150
    Partha Sarathy
    Feb 28, 2018
  2. Gastón

    2 Nameservers / 2 IPs in 1 cPanel DNSonly

    Gastón, Oct 17, 2017, in forum: Bind / DNS / Nameserver Issues
    Replies:
    1
    Views:
    304
    cPanelMichael
    Oct 24, 2017
  3. Alex C

    SOLVED Move from Reseller account to Root with DNSOnly nameservers

    Alex C, Feb 7, 2017, in forum: Bind / DNS / Nameserver Issues
    Replies:
    3
    Views:
    638
    cPanelMichael
    Feb 13, 2017
  4. thesrever832

    How to access dnsonly server from WHM

    thesrever832, Mar 28, 2018, in forum: General Discussion
    Replies:
    9
    Views:
    128
    cPanelMichael
    Apr 19, 2018 at 1:12 PM
  5. natejasper

    DNSOnly Missing Logs

    natejasper, Mar 27, 2018, in forum: General Discussion
    Replies:
    1
    Views:
    42
    cPanelMichael
    Mar 27, 2018

Share This Page