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dnsonly update - cpanellogd

Discussion in 'Bind / DNS / Nameserver Issues' started by JamesAB, Apr 13, 2010.

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  1. JamesAB

    JamesAB Active Member

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    I have a couple of dnsonly servers that started sending error e-mails after (I assume) making automated updates. Right now they show as "WHM 11.25.0 - X 3.9".

    I'm getting these every 5 minutes:
    Any recommendations for a fix?

    Thanks,
    James
     
    #1 JamesAB, Apr 13, 2010
  2. JamesAB

    JamesAB Active Member

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    I tried manually forcing the upgrade (from WHM) but that hasn't fixed the problem.
     
    #2 JamesAB, Apr 14, 2010
  3. JamesAB

    JamesAB Active Member

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    Just got this interesting e-mail:

     
    #3 JamesAB, Apr 14, 2010
  4. oxid8

    oxid8 Registered

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    I'm having the same issue. I'm getting email and text message every 5 minutes. anyone have any idea what happened to cpanellogd?
     
    #4 oxid8, Apr 14, 2010
  5. djaxel

    djaxel Registered
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    same here.
     
    #5 djaxel, Apr 14, 2010
  6. Esky

    Esky Active Member

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    hate to sound like a broken record, but same problem here :(
     
    #6 Esky, Apr 14, 2010
  7. azsolt

    azsolt Registered

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    Same here every 5 minutes after upgraded today from
    11.25.0-RELEASE_44675 to 11.25.0-RELEASE_44718

    /scripts/upcp and switch to 11.25.0-STABLE 44718 doesn't helped much.

    I turned on cPanel Software RollBack in Tweak Settings, but I doesn't find, how can I rollback to 44675.

    Thanks,
    Zsolt
     
    #7 azsolt, Apr 14, 2010
  8. amber7

    amber7 Member

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    A solution may be to run 'touch /etc/cpanellogddisable'
    as I couldn't find /usr/local/cpanel/cpanellogd on DNSOnly system.
    Wes
     
    #8 amber7, Apr 14, 2010
  9. azsolt

    azsolt Registered

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    My normal cPanel install (not dnsonly) is also affected. Same messages...
     
    #9 azsolt, Apr 14, 2010
  10. radeonpower

    radeonpower Well-Known Member

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    Please ignore these notifications for now. cpanellogd shouldn't be running and doesn't even exist on a DNS Only server. The check can be manually removed from the chkservd configuration, but will likely be re-added on the next nightly update. This bug has been reported to development.

    To remove from chksrvd:

    - Remove 'cpanellogd:1' from /etc/chkserv.d/chkservd.conf
    - Delete /etc/chkserv.d/cpanellogd
    - Delete /var/run/chkserv.d/cpanellogd
    - Touch /etc/cpanellogddisable
    - Run /scripts/restartsrv_tailwatchd

    Also 11.25.0-DNSONLY_44778 has just been released so I guess it's fixed in that version. :)
     
    #10 radeonpower, Apr 14, 2010
    Last edited: Apr 14, 2010
  11. MantisComp

    MantisComp Active Member

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    Try this as there is an error in there:
    - Remove 'cpanellogd:1' from /etc/chkserv.d/chkservd.conf
    - Delete /etc/chkserv.d/cpanellogd
    - Delete /var/run/chkservd/cpanellogd
    - touch /etc/cpanellogddisable
    - Run /scripts/restartsrv_tailwatchd
     
    #11 MantisComp, Apr 14, 2010
  12. JamesAB

    JamesAB Active Member

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    Any official word from cPanel about this issue?

    Now I've got 3 servers sending out the e-mails every 5 minutes. :(
     
    #12 JamesAB, Apr 14, 2010
  13. garrettp

    garrettp Well-Known Member
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    @JamesAB: BUILD 44718 has in it's changelog that this issue was addressed

    Ensure you're up-to-date: /scripts/upcp
     
    #13 garrettp, Apr 14, 2010
  14. hbouma

    hbouma Well-Known Member

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    One thing to be aware of, cPanel seems to be putting duplicate entries in the chksrvd.conf file for cpanellogd so make sure you remove them all. Its also doing the same for cpsrvd which has stopped running for me after the update. I have a ticket open with cPanel on the matter.

    Hal
     
    #14 hbouma, Apr 14, 2010
  15. JamesAB

    JamesAB Active Member

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    It's still a problem with dnsonly.

    I tried normal upgrades and I tried forcing the upgrades. I'm still getting the "cpanellogd" error e-mails.
     
    #15 JamesAB, Apr 14, 2010
  16. cPanelJared

    cPanelJared Technical Analyst

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    Please submit a ticket

    If you have updated to the latest build of DNS-ONLY (run /scripts/upcp --force as root to make sure it is updated) and this is still a problem, please submit a ticket so that we may look directly at the particular server with the problem. Our ticket submission page is here:

    https://tickets.cpanel.net/submit/
     
    #16 cPanelJared, Apr 15, 2010
  17. JamesAB

    JamesAB Active Member

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    The initial problem has been solved with the last build.

    However, ever since the upgrade I'm still getting daily e-mails from all dnsonly servers that state:
     
    #17 JamesAB, Apr 16, 2010
  18. Vliegtuig

    Vliegtuig Well-Known Member

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    Having the exact same problem with a DNS only since a few days. Updating does not solve the issue.
     
    #18 Vliegtuig, Apr 16, 2010
  19. cPanelJared

    cPanelJared Technical Analyst

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    Does /usr/local/bin/perl exist?

    The cpanellogd issue on DNS-ONLY should be resolved in build 44821 and later. If you have updated to the latest build, which is 44822, and are still receiving cpanellogd notifications, please submit a ticket so that we may examine your server directly.

    In regard to the mailman_chown_archives issue, does /usr/local/bin/perl exist? Both /usr/bin/perl and /usr/local/bin/perl should exist, and one should be a symlink to the other; both should not be binary files.

    Also, since Mailman is not configured on a DNS-ONLY server, the following cron job in the crontab for root can be removed:

    Code:
    0 2 * * * /scripts/mailman_chown_archives
    This is the job that is generating the interpreter error, though /usr/local/bin/perl should exist, so it should be checked as well.
     
    #19 cPanelJared, Apr 16, 2010
  20. cPanelJamyn

    cPanelJamyn Social Engineer
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    Thanks!

    Hi,

    I appreciate the error report (re: DNSonly and mailman crons). I'll get this to the attention of development. FB#39891
     
    #20 cPanelJamyn, Apr 16, 2010
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