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DNZ Zones Issue?

Discussion in 'General Discussion' started by Starteck2002, Sep 25, 2009.

  1. Starteck2002

    Starteck2002 Member

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    Hi, this is pretty complicated so i'll try and be as detailed as possible...

    I moved a clients account from one server to another using whm's account copy function - and ticking the 'express transfer' box.

    Decided afterall that this is not what i want so decided to revert back to the original server but now the domain is still redirecting to the 'new' server and i can't find a way to stop it doing this.

    I have changed the IP's in the zone file back to the original server... anything else i should check?
     
  2. MattCurry

    MattCurry Well-Known Member

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    DNS Issues

    Hello,

    I am sorry to see you are having an issue, and we will get you fixed up. First thing I have to ask is when did you make these changes, and are you still having the problem? This could be due to conflicting records being propagated out within a short time period. So if you are still having the problem, it may resolve itself in time. If it does not we might need to take a closer look, that would need a ticket which can be submitted via the link below. Please let me know if you have any other questions.

    Thank you,
    Matthew Curry
     
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