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!! Do not respond to this message. Your reply will go nowhere. !!

Discussion in 'General Discussion' started by Trane Francks, Sep 6, 2013.

  1. Trane Francks

    Trane Francks Well-Known Member

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    Many of the cPanel templates indicate the following phrase at the bottom of the message: !! Do not respond to this message. Your reply will go nowhere. !!

    Does that strike anybody as good customer relations? I mean, seriously, somebody thought this was a good idea? To yell at the customer because he/she might have questions about the meaning of the message received? It's a TEMPLATE with VARIABLES. Maybe adding a contact link would be better than a bitchslap, yeah?

    Just sayin'.
     
  2. tank

    tank Well-Known Member

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    Honestly not to speak for cpanel but most people don't understand. I am sure people still respond to the email even though that message is already been said. I think cpanel was trying to make sure people understood what responding to it would do.

    On the other hand could their be a better response, sure.

    My two cents thats all
     
  3. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello :)

    I recommend opening a feature request for the ability to easily modify this warning message, or to change the warning to something more user-friendly. You can open a feature request via:

    Submit A Feature Request

    Thank you.
     
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