In Progress DOCS-17661 - Documentation layout issues - unusable on tablet

[The Old Man]

Hello,

Advising of responsive layout issues on the documentation when viewed with a tablet (iPad). The document text is the width of 1 word, making it impossible to read.

Example: Guide to cPanel Interface Customization - cPanel Style Development · cPanel & WHM Developer Portal

 

[cPRex]

Hey hey! Thanks for reporting this. I've confirmed the behavior and reported it to our developers through case DOCS-17661. I don't have a good way for you to follow along with that type of case, but I'll post here once I have an update.

 

[cPanelJenn]

Hello,

Advising of responsive layout issues on the documentation when viewed with a tablet (iPad). The document text is the width of 1 word, making it impossible to read.

Example: Guide to cPanel Interface Customization - cPanel Style Development · cPanel & WHM Developer Portal

Hi,

We are unable to reproduce on multiple devices in our documentation department - Are you using Safari on the iPad? What version of iOS?

Trying to determine what could be causing that - possibly due to the resolution you have set?

Thanks for letting us know! Definitely not the experience we want you to have when viewing our docs!

Jennifer

 

[cPanelJenn]

Another possibility could be due to viewing the desktop version of the site, instead of the mobile version. The side menu shouldn't show by default using the mobile version, so I would guess that your iPad is pulling the desktop version for some reason.

 

[The Old Man]

Thanks @cPanelJenn

That's was a good possibility so I checked and it's definitely not requesting desktop layout. I'm now on iPadOS 15.3.1 with Safari browser and also Chrome browser and it's the same. However I found out in portrait mode it is better than landscape.

I'll attachsome screenshots taken just now using both browsers and also portrait test. .